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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
13,432 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Mercedes-Benz C350 seat belts / air bags problems

seat belts / air bags problem

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2009 Mercedes-Benz C350 Owner Comments (Page 1 of 2)

problem #25

Jan 182015

C350

  • miles

A D V E R T I S E M E N T S

Takata recall - we have called alex rodriguez Mercedes over 5 times and have taken this vehicle to their service department numerous time. Have asked each time about the recall and replacement of the takata airbags. We get the same answer every time-' as soon as we get the replacement we will call you in to replace. We don't have the supplies right now. ' very frustrating!!

- Kemah, TX, USA

problem #24

May 312018

C350

  • miles
Takata recall airbag still not replaced

- Miami, FL, USA

problem #23

May 212016

C350

  • miles
I have been receiving recall letters from Mercedes-Benz since May 2016 for the driver-side takata air bag and in August 2016 for the passenger takata air bag as well as mail from tk holdings Inc, but have not been able to get my air bags replaced. I was told I was in a latter phase and would hear something by March 2018, but have heard nothing. This is very frustrating. I have less than 45,000 miles on my car, meaning lots of life left in the vehicle, but can't drive the car due to the risk of harm and fatality. I do not want to sell my vehicle. I just want to get my air bags replaced, please!

- Washington, DC, USA

problem #22

Feb 112016

C350

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2009 Mercedes-Benz C350W. The contact received notification of NHTSA campaign numbers: 16V081000 and 17V017000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer Mercedes-Benz of willoughby (38750 mentor ave #2, willoughby, oh 44094) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 770-705-0600 and stated that they were not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Painesville, OH, USA

problem #21

Feb 162016

C350

  • miles
Takata recall. The contact owns a 2009 Mercedes-Benz C350. The contact received notification of NHTSA campaign numbers: 16V0810000 (air bags) and 16V363000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (Mercedes-Benz of annapolis, 324 6th St, annapolis, md 21403) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Annapolis, MD, USA

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problem #20

Feb 052016

C350

  • miles
Takata recall. The contact owns a 2009 Mercedes-Benz C350W. The contact received notification of NHTSA campaign numbers: 16V081000 and 16V363000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called fileds motorcars at (863) 688-8111 (4141 N Florida ave, lakeland, fl 33805) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Mulberry, FL, USA

problem #19

Nov 072017

C350

  • 0 miles

A D V E R T I S E M E N T S

Takata recall - it was reported on February 11, 2016. Today is November 7, 2017 and they don't have the replacement parts for my Mercedes. Almost 2 years. Nothing happened yet, but it's somewhat scary knowing that it is dangerous for me to drive with bad airbag.

- Riverside, CA, USA

problem #18

Jan 012009

C350

  • miles
"takata recall" what purpose does this recall serve if the manufacturer still does not have a "remedy" available" I have 3 Benz's, all affected by this recall and for over 1 year the dealer cannot repair due to "no remedy yet avail". so in the meantime, we should drive and pray that something tragic does not occur"

- Rosemead, CA, USA

problem #17

Jun 132016

C350

  • miles
Takata recall. The contact owns a 2009 Mercedes-Benz C350. The contact received notification of NHTSA campaign numbers: 16V381000 (air bags) and 16V363000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (Mercedes-Benz of honolulu, 818 kapiolani blvd, honolulu, hi 96813) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Waianae, HI, USA

problem #16

Nov 012017

C350

  • miles
Takata recall - my complaint is to report the lack of timeliness of repair for 2 manufacturer recalls: #2016020003 and #2016070003. I have contacted the dealers several times and the parts for repair are not available from the manufacturer. I am concerned about the car's safety and lack of information available on when the parts will be available.

- The Hills, TX, USA

problem #15

Nov 012017

C350

  • miles

A D V E R T I S E M E N T S

Takata recall

- Bryn Mawr, PA, USA

problem #14

Feb 112017

C350

  • miles
"takata recall" there are two recalls on the front airbags one issues in February 11, 2016 and the other May 25, 2016. I've taken my car in several times for service and inquired about the recall. As of today the remedy is not available. There is a fault switch with the headlights in off position the left right turn signal flash when the keys are not in the vehicle. It drains the battery which have replaced twice. We determined that if we keep the light switch in automatic position it does not happen.

- Houston, TX, USA

problem #13

Oct 232017

C350

  • miles
We were notified of this recall 3 years ago and we still have not been able to get the recall repairs made. We are on the waiting list with our dealership. We are now being told no remedy is available so we must continue to drive with this dangerous condition.

- Orlando, FL, USA

problem #12

Jan 012015

C350

  • miles
Takata recall - I have 2 takata recalls (driver and passenger) on my ehicle and I have received no updates in over 2 years about the status of when they will be available to replace. Every time I ask Mercedes dealership about when the takata air bags will be available, they have given me no information. The dealership (both the Mercedes at tysons corner va and bethesda md euro motors) only tell me that someone from takata will notify me when they are available.

- Washington, DC, USA

problem #11

May 102016

C350

  • miles
Takata recall. It's been over a year and nothing has been replaced. Tanaka should by my loan.

- Dallas, TX, USA

problem #10

Apr 072017

C350

  • 0 miles
Recall on SRS light warning light

- La Puente, CA, USA

problem #9

Jun 052017

C350

  • 91,000 miles
Takata recalls, the vehicle steering lock module gave out and the dealership has stop selling the parts for this due to this current unresolved recall having customer go to the dealership for service which is unfair due to extra cost so my vehicle is unable to be driven at all.

- Freso, CA, USA

problem #8

Mar 312016

C350

  • miles
The contact owns a 2009 Mercedes Benz C350. The contact received NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. VIN tool confirms parts not available.

- Northridge, CA, USA

problem #7

Jan 142015

C350

  • 0 miles
Takata recall - no remedy in a timely manner. I have a long commute and every day I am in fear for my life, my appearance, and my eyes and other senses being damaged by flying shrapnel. I am an emotional wreck and want this remedied as soon as possible, particularly with how dangerous the roads and drivers are on my commute. Please fix as soon as possible. I'd rather have no airbag than this "time bomb of shrapnel" waiting to go off! how come other car companies are replacing the airbags, but not Mercedes?

- Tujunga, CA, USA

problem #6

Sep 202016

C350

  • 78,000 miles
Takata recall. My driver side airbag did not deploy in a front end collision at an estimated 50 mph.

- Show Low, AZ, USA

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