This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Tuesday, January 16, I parked my vehicle on level ground at a shopping center and it rolled backwards out of the parking space and nearly hit a pedestrian. I had to press the brakes to stop the vehicle. I then pulled back into the space and put the vehicle in park again and the vehicle rolled backward out of the parking space. I repeated the sequence a third time and the vehicle rolled a little and stopped on its own. I immediately contacted Mercedes of annapolis and the service person explained that the gears work on an electronic system and the issue was a 'fluke.' The next day, the same thing happened with my vehicle. This time I paralleled parked, placed my vehicle in park and it rolled forward. I had to apply the brakes to keep from hitting the vehicle in front of mine. I backed up my vehicle and placed the vehicle in park and it rolled forward again. I did it a third time and the vehicle came to an abrupt and jerky stop.
- Bowie, MD, USA
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- Bowie, MD, USA