hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
75,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mercedes-Benz CL500 suspension problems

suspension problem

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2004 Mercedes-Benz CL500 Owner Comments

problem #3

Jun 202016


  • 93,000 miles


I purchased this car June 2016. Enroute to vacation, in early August, the driver side electrical panel stopped operating. Mid-way to vacation, while stopping for gas the instrument panel when completely dark. I was unable to gauge how much gas, speed, etc., also at that time while sitting in the car, the jumped as if someone hit the car. Later I learned that it was the suspension. This continued to happen throughout the vacation. Upon reaching my vacation destination, the next day the car would not start and I had to call to get my battery jumped. Two days later the battery died again and I had to call for a jump. After returning from vacation, a week later, the battery died again and I had to call for a jump again. In my opinion this car is not safe to drive. I reached out to the recall representatives and was told that the instrument panel is not under recall.

- Temple Hills, MD, USA

problem #2

Mar 272016


  • 67,000 miles
Recall #1-abc pump leak. At 67,000 miles in March 2013, the abc pump broke and leaked fluid all over the engine compartment, and caused the suspension to collapse. Had the necessary repairs made at the cost of $3500 without knowledge of a safety recall for this issue. Recall #2-instrument cluster failure-at 87,000 miles in March 2016, the instrument cluster went black while traveling at 60 mph on I-10. Did some research and discovered that this issue is also a safety recall. I have experienced 2 of the 4 safety recalls with this vehicle, but it was not included in either recall. Vehicles experiencing 1 of the 4 issues have been covered by recalls, but a vehicle that has experienced 2 of 4 issues so far is not covered. Where is the common sense in this? on average, this vehicle has been driven only 7500 miles per year.

- New Orleans, LA, USA

problem #1

Apr 162013


  • 65,000 miles
The contact owns a 2004 Mercedes Benz CL500. The contact stated that while driving at approximately 55 mph, the front end of the vehicle lowered independently and the instrument panel cluster failed. The VIN was not included in NHTSA campaign numbers: 07V263000 (engine and engine cooling, suspension) and 06V028000 (interior lighting). The vehicle was taken to the dealer where the hydraulic system was replaced but the failure reoccurred. The vehicle was not repaired for the most recent failure. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000.

- New Orleans, LA, USA

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