This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Mercedes-Benz Cla250. While stopped at a traffic light, the vehicle stalled, the gear shifter failed to shift into neutral, and the brake and accelerator pedals traveled to the floorboard when depressed. There were no warning indicators illuminated. The police assisted with moving the vehicle off the highway. The vehicle was towed to Mercedes-Benz of los angeles (801 S figueroa St, los angeles, ca 90015, (213) 425-3100) where it was stated that a new starter was needed; however, the vehicle was not officially diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 21,100.
- Montebello, CA, USA
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- Montebello, CA, USA