This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Mercedes-Benz Cla250. The contact stated that soon after having her oil changed, a coolant warning light illuminated on the instrument panel. The contact then took the vehicle to an independent mechanic where coolant was added. The contact also mentioned that the home screen would go blank intermittently while driving at various speeds. Upon investigation, the contact linked the failure to NHTSA campaign number: 17V114000 (electrical system, engine and engine cooling) however, the VIN was not included. Neither the manufacturer nor the dealer were notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2017 Mercedes-Benz Cla250. While driving 30 mph, the vehicle jerked and stalled, but was able to restart. All the warning indicators were illuminated on the instrument panel. Additionally, the radio turned off on several occasions. The vehicle was towed to open road of bridgewater (1250 us-22 bridgewater, NJ 08807, 908-213-5841) where it was diagnosed that the software needed to be updated and the battery needed replacement. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was 40,458.
Sensor malfunctions, battery power loss with complete electrical shutdown, faulty wire harnesses, locked up steering wheel while in motion on freeway, head unit defaults, faulty tires with blistering, countless recalls.
The contact owns a 2017 Mercedes-Benz Cla250. The contact received notification of NHTSA campaign number: 17V114000 (electrical system, engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (Mercedes-Benz of beverly hills located at 9250 beverly blvd beverly hills, ca 90210) who stated that the parts were on backorder. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Milwaukie, OR, USA