This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Mercedes-Benz CLA250. The contact stated that on two separate occasions while driving at various speeds, the panoramic sunroof detached from the vehicle without warning. The contact stated that the roof remained exposed with the wires from the sunroof hanging from the ceiling. The contact had taken the vehicle to the dealer twice where the replacement part for the sunroof were ordered. An independent glass technician repaired the panoramic sunroof however, the failure persisted. The manufacturer was notified of the failure by email however, there was no response. The vehicle was not yet repaired. The approximate failure mileage was 61,500.
- Montgomery, AL, USA
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- Montgomery, AL, USA