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Mercedes-Benz Recall 2021120016:
2020 Mercedes-Benz CLA250
A sudden loss of power steering assist can increase the risk of a crash.
Steering — Electric Power Assist System
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving.
- Actions
- A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021120016.
- Documents (10)
- Chronology of Defect/Noncompliance Determination: December 17, 2021
- Recall Acknowledgement
- Remedy Instructions and TSB
- Recall 573 Report - 12/29/2021
- Recall 573 Report - 12/22/2021
- Manufacturer Notices(to Dealers,etc)- Recall Campaign Launch Notification Check the Power Steering Supply Connection MY20 CLA-Class (118 platform): December 28, 2021
- Defect Notice 573 Report
- ISSUED Owner Notification Letter(Part 577)
- Recall 573 Report - January 24, 2022
- Recall Quarterly Report #1, 2022-1
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