hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercedes-Benz CLK320 steering problems

steering problem

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2002 Mercedes-Benz CLK320 Owner Comments

problem #2

Mar 052015


  • 98,000 miles


While on my way to work I stop to get gas. I get in my car to leave and key will not turn left or right. Also steering wheel was locked. I was stranded and had car towed the mb dealership. They said first I have to buy new key before they do anything which cost me $380. Got new key and that wasn't the problem. Then they said my eis needs to be replaced. They replaced the eis, then I get a call saying car still will not start. Now they say I need a esl(electronic steering lock) now my total jumped up to 2,200. I am so disappointed that all these problems can go out at the exact same time with no warning at all. There has to be something done about this common problem in Mercedes.

- Loma Linda, CA, USA

problem #1

Jul 152003


  • Automatic transmission
  • 0 miles
The 1st incident; my Mercedes C240 was only 2 months new. 2nd incident at 10.5 mos, 3rd: Exaclty 1 year, 4th: 1 yr/3 wks, 5th: 13 mos. All 5 times the car experienced the same exact dying out of the engine while driving on the freeway, resulting in loss of power steering, & brakes. 3 of the 5 incidents the car would not start & required a tow to the dealer, having the dealers work on the car only to have the car die out again. Biggest complaint besides mine, my children, & other fellow freeway travelers lives being in danger is the lack and disrespctful attitude of that from Mercedes Benz's customer service.

- San Francisco, CA, USA

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