1.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
85,203 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1999 Mercedes-Benz E320 suspension problems

suspension problem

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1999 Mercedes-Benz E320 Owner Comments

problem #10

Aug 042011

E320

  • 125,000 miles

A D V E R T I S E M E N T S

The contact owns a 1999 Mercedes Benz E55. While driving approximately 25 mph, the contact heard a loud popping noise outside of the vehicle. Suddenly, the steering wheel began to turn to the right and the front passenger side of the vehicle collapsed onto the ground. The vehicle was towed to an authorized dealer, who stated that the passenger side upper spring perch fractured, which resulted in a separation from the frame. The contact was waiting for a response from the dealer regarding the failure. The manufacturer was made aware of the failure. The approximate failure mileage was 125,000.

- Morgantown , WV, USA

problem #9

Apr 282011

E320 6-cyl

  • 120,000 miles
The suspension spring perch broken and spring coil fell out.

- Potomac, MD, USA

problem #8

Aug 192009

E320

  • 90,000 miles
I own a 1999 Mercedes Benz E55 amg (W210). After parking the car while grocery shopping, I returned and found the front of the vehicle much lower than normal. Upon further inspection, the driver's side front coil spring and two other parts were found lying under the vehicle. I moved the vehicle slightly to look for additional broken parts and was able to drive home at 15 mph, making only very minor turns (for approximately 1/4 mile). Upon inspection with the wheel off, the upper spring perch had become almost completely separated from the frame rail, severed the ABS sensor wire (which caused several warning codes related to the ABS, bas and esp braking systems), and had also chipped the inner rim of the wheel and put a very large slash near the bead of the tire. I had just inspected the passenger side the week prior while changing a flat tire, and witnessed no corrosion/rust whatsoever. Vehicle has 90,000 miles, has not been driven in the winter, and the only rust on the vehicle is where the spring perch tore away from the frame rail. The rest of the car, body and undercarriage, is rust free. I contacted my local Mercedes Benz dealer and was offered no help, and strongly discouraged against there being anything that would be done for me, as if they were reading a script relating to the age of the car and location/climate. I immediately contacted mb usa, who is currently investigating the claim.

- Hartland, WI, USA

problem #7

Jun 152007

E320

  • miles

A D V E R T I S E M E N T S

Front spring support failed on 2000 Mercedes E300 while driving on the highway. The coil spring was ejected and could have punctured the front tire. Cause was determined to be a rust at the weld points for the upper constraint for the front coil spring.

- Bozrah, CT, USA

problem #6

May 072009

E320

  • 115,000 miles
After turning into the parking lot of a repair shop, the front of the vehicle dropped to the ground. Further investigation by the repair shop found that the front spring perch had failed.

- Columbia, MD, USA

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problem #5

Apr 272008

E320

  • 99,059 miles
On April 27, 2008 my car's front left side spring failed when driving back home at a speed of 30 mph. If I had been driving on the freeway, I may have lost control and got into an accident. When the perch ripped off, it sounds like my wheel came off. The steering was jammed and I pulled over to the shoulder and found the spring on the pavement. On May 3, 2008 I drove to nearest auto shop which is about 2 miles away and paid $80 for an initial check up and they found out that they couldn't fix it. The spring perch rusted away and broke. I complained with Mercedes Benz usa and I did not get any answer from them. It's been in my garage for five months.

- Sacramento, CA, USA

problem #4

Aug 042008

E320 6-cyl

  • 98,412 miles

A D V E R T I S E M E N T S

Funny noises from front end, then suspension dropped, disengaging from frame. The consumer stated the bracing that held the shock and spring failed. Updated 10/09/08. Upadted 03/01/10

- Guilford, CT, USA

problem #3

Apr 272008

E320 6-cyl

  • 99,059 miles
On April 27 2008 my car's front left side spring perch failed when driving home at a speed of 30mph. If I had been driving on the freeway, I may have lost control and got into an accident. When the perch ripped off, it sounded like my wheel came off. The steering was jammed and I pulled over to the shoulder and found the spring on the pavement. It happened when I was driving back home. On May 3, I drove to the nearest auto shop which is about 2 miles away and paid $80 for an initial check up and they found out that they couldn't fix it. The spring perch rusted away and broke. I have had 4 Mercedes so far, 1984 300D, 1987 sel 420, 1991 300D and this 1999 E300D. I've never had any problems with the spring perches with the 3 older models but, this 1999 E300D had this problem. This 1999 E300D will be the last Mercedes I will ever own.

- Sacramento, CA, USA

problem #2

Apr 232006

E320 6-cyl Diesel

  • Automatic transmission
  • 7,500 miles
Fail of spring perch on 1999 Mercedes E-class due to poor manufacturing process possible resulting in fatal injury.

- Acton Nantwich England Uk, 00, USA

problem #1

Sep 062003

E320 6-cyl

  • Automatic transmission
  • 98,000 miles
The vehicle collapsed without any warning. The driver managed to get control of the vehicle. The driver checked the vehicle and noticed that the front suspension broke. The vehicle was towed to the dealership. The vehicle was parked in the driveway, the consumer tried to drive the vehicle into the garage when the right front collapsed. The consumer was told this was due to rusting.

- Getzville, NY, USA

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