really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Mercedes-Benz E320 brakes problems

brakes problem

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2003 Mercedes-Benz E320 Owner Comments

problem #1

Sep 112004

E320 6-cyl

  • miles


I was involved in a rear-end collision in 9-04 where my 2003 Mercedes (mb) was unable to stop in time. My car was not able to stop in time even though it was traveling only about 20 mph and that I applied quick, maximum pressure to the brakes. There was one other "close-call" a few weeks prior to the accident. When I called the Mercedes customer service 800 # and the Mercedes dealer, both of them denied that there were any reports or recalls of brake failure. Therefore I was deemed to be at fault for the accident at that time. When I took my mb for routine service in 2-05, the tech indicated that there was a brake recall and proceeded to make the repair. Now in 2-06, I received yet another brake recall (campaign # 2005-110001). One statement in the recall was "the brake pedal travel will be noticeably longer which could lead to a vehicle crash." My previous attempts at contacting mb resulted in their repeated denial that they were at fault for the brake failure and the accident. With the evidence presented and the repeated nature of the brake recalls, I feel that they are responsible and should reimburse myself and others like me for the increases in the insurance premium as well as the insurance deductible. It is a small price to pay for the integrity of a renowned car company.

- Santa Monica, CA, USA

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