This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After fueling and the gas tank indicator shows full there is a very strong odor of gasoline in the cabin it is so strong that we must drive with windows down and sunroof open. In rainy or cold weather that is not a good option. The fumes dissipate after the fuel indicator nears the 1/2 full mark is very unhealthy to breathe in these fumes and there is also a fire risk.
The contact owns a 2005 Mercedes E320. The contact stated that fuel fumes emitted into the vehicle. The failure occurred without warning. The vehicle was taken to an independent mechanic. The technician confirmed that there was a fuel odor in vehicle but was unable to determine what was causing the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 63,000.
The contact owns a 2005 Mercedes Benz E320. The contact stated that there was a fuel odor in the vehicle and fuel was accumulating into the fuel access compartment under the rear seat. The vehicle was taken to the dealer where it was diagnosed that the entire fuel tank needed to be replaced. The failure caused electrical wires to be submerged in the fuel. The vehicle had not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.
When the gas tank is full, the car smells like pure gas. I took it to the dealership to be fixed, but they did a "patch" and made the smell so bad that it gave us all headaches even with the windows down. The dealership has had my car for 3 months now and nothing has been done. Mercedes needs to fix the issue, or give me a new car!
The check engine light has been coming on since 2008 and the fuel gauge does not show the correct about of fuel since 2009. Repairs were done but the problems was never completely fixed. Now the car is being hacked into across multiple locations by several different individuals. Besides taking control over the, vehicle functionality, tele-aid, cd player, brakes, lock and unlock the doors at will, and the increase rf in the car, the hacker can turn on and off the check engine light and control the fuel gauge. Mercedes Benz usa was contacted regarding the problem and I was told to never contact them again. They also said an attorney would send me a letter stating their position. It has been almost two years, and I have yet to receive it. The first letter I sent to the company regarding this matter was sent directly to [xxx] cannon the CEO of the usa branch. The second letter was sent to [xxx]. chairman of the board of management at daimler ag and the head of Mercedes Benz cars in germany. A representative from [xxx]. office said this problem is the responsibility of Mercedes Benz usa and the matter is in the legal department of Mercedes Benz usa. I have tried to contact Mercedes Benz usa after the response from germany and was told not to contact them again regarding my car. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Burbank, CA, USA
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The fuel pump and/or gasket is leaking gasoline into the area under the back seat on the drivers side. The first time we noticed the problem was on Nov 1, 2012, but it has happened several times since then. We can no longer fill the tank to the full position without fuel leaking. We have replaced the fuel gasket, but it has since leaked again. This is a great safety concern to me, and it should be corrected by Mercedes Benz at no cost to me.
This is the second occurrence with this problem on my vehicle-the fuel sending unit is leaking once again with the first replacement occurring around 75K miles and now again at 123K miles. I will pursue some classification with this matter. Even though the fuel leakage is contained beneath the rear seat, the fumes are almost impossible to bear.
The contact owns a 2005 Mercedes Benz E320. The contact stated that strong fuel fumes emitted into the vehicle. The contact mentioned that NHTSA action number: EA13003 (fuel system, gasoline) was directly related to the failure. The vehicle was not inspected or diagnosed. The manufacturer was notified of the failure. The approximate failure mileage was 133,000.
After filling the gas tank to full there are gas fumes in the air around the car. Therefore we do not fill to full. We just saw news article about fuel tank problems with mb.
After filling up gas at the gas station, I could smell gas outside and inside the vehicle. Gas smell was very strong and it was spreading in garage and inside the house. Upon further inspection, I found out that there was a gas leak under driver side rear seat. There was a puddle of gas under the seat next to electric connectors. Gas smell is very strong inside and outside the car. I could see fuel drops on floor next to driver side rear wheels.
Fuel smells from the tank fuel. It sometimes leaks and marks can be seen on the ground. The smell is worse when I put full tank of gas. The smell is so strong that I have to park the car far from the house to avoid endangering my family since the smell can get into the house if the car is parked in my garage. Driving in such condition puts me at risk since the smell is so bothersome. I have had to roll the window down even in very cold weather in order to get fresh air. I went to a Mercedes dealership where they suggested that the tank was the problem and it needed to be replace at my cost. According to them, it was not my fault that the tank had issues but they refused to pay for it.
I returned from a 2 and a half week trip and started up my car (which I had filled up prior to leaving on my trip) and discovered a very strong odor of gasoline in the passenger cabin. The odor did not disappear as I drove the car. I took it to my dealer and they said the gasoline unit under the rear seat was leaking.
The contact owns a 2005 Mercedes Benz E320. The contact stated that the fuel gauge and the speedometer gauge displayed inaccurate readings on the instrument panel. The vehicle was not included in NHTSA campaign number: 08V303000 (electrical system). The dealer did not recode the scn, but rather emptied the fuel tank and replaced the fuel and the fuel lever sensor. The failure recurred intermittently. The vehicle was also not included in NHTSA action number: EA13003 (fuel system, gasoline). The contact reported the safety concern with the air bag sensor, which was not included in PE: 10017 (air bags and electrical system). The vehicle was taken to an authorized dealer more than twice, but the failures persist. The manufacturer was notified of the failures. The approximate failure mileage was 68,000.
This car has only 43,000 miles with perfect maintenance. It has never been hit. The car is leaking fuel from the tank for no obvious reasons. The dealer says that the there was a design problem and the tank needs to be replaced for $2000+. it is a major safety issue.
Had to spend thousands of dollars to replace faulty gas tank. Gas pooled under back passenger seats that was very dangerous. When I googled "Mercedes gas tank leak" I saw many others had the same problem. Why have the defective, dangerous, plastic tanks have not been recalled.
At some point after owning the vehicle, I noticed a strong gas smell coming from inside and outside my car. It was so strong that it permeated the rooms of my home closest to the garage where I park my car. I later realized the strong smell occurred after filling up my tank, and diminished significantly after the tank reached about half full. Since the fumes are greatest when my tank is more than half full, I live with filling it half way or less. When I happen to forget and fill the tank to capacity, I have to park the car outside my garage, and drive with the windows open. The fumes inside the car are unbearable, and I am concerned for my health and the health of my son. Several months ago, I asked a Mercedes Benz dealership if there was anything they could do. I never heard back. I called again a few days ago. I told them the issue, and asked what the possible problems could be, and what the approximate repair cost will be. I was told they've seen a couple of problems that cause the fuel smell: A leak in some part of the fuel system (can't remember exactly what); and, the gas tank itself. Depending on the cause, the repair could run anywhere from $600+ to $2500. Note: Date of incident and vehicle mileage are approximations. I've been living with this awhile. I just can't remember how long.
Filled the car up and a strong gas smell filled the garage and my home. We moved the car to sit outside of the home, but the fumes/smell lingered for hours. This made us dizzy and nauseous.
The contact owns a 2005 Mercedes Benz E-320. The contact stated that gasoline fuel fumes emitted in and around the vehicle. The vehicle was taken to the dealer. The vehicle was repaired but the remedy was unknown to the contact. The failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 66,454.
A D V E R T I S E M E N T S
- Ellenwood, GA, USA