I am having the cam shaft issue with Mercedes Benz Walnut Creek, CA. My check engine light came on within a few days of purchasing the car. The salesman Jimmy M says that the previous owner told him that when you put gas in the light went off and sent me on my way. I came in twice more with the same complaint only to be sent away again. A short time later the cel stayed on. Eventually I had to get my car registered and have the car smogged. The smog place saw the cel on and would do no more work. He suggested that I take the car back to MBWC where I purchased the car. I had an extended warranty that canceled but was told it could still be used By Mercedes Benz Walnut Creek. I was given a loaner car for a month (after they kept forgetting I was on the list for a month) but when MB could not get paid with the extended warranty they took the loaner back with no charge. I thought this strange. I called the general manager to discuss with him. After he spoke with his people he told me what his people said but did not have an ear for anything I had to say. My car has been at the MBWC dealership since April and after calling AGAIN general manager Jason he had his service manager Rafael call to tell me they had not realized my car was still there and that after a couple of days they would start charging me storage. The last attorney I spoke to told me I didnt have a case because the amount of money I would get would not be enough to cover his attorney fees. He is greedy. I am still making payments on my car. Also result of the cel being on the problem with the transmission was missed. I now need another transmission which I got an estimate of $2200+ and the cam shaft issue $7000+ I really need help. There is a lot more but so much to type. Is there anyone willing to help steer me in the right direction? They are not willing to take any responsibility but willing to take money I don't have.
A D V E R T I S E M E N T S
I am having the cam shaft issue with Mercedes Benz Walnut Creek, CA. My check engine light came on within a few days of purchasing the car. The salesman Jimmy M says that the previous owner told him that when you put gas in the light went off and sent me on my way. I came in twice more with the same complaint only to be sent away again. A short time later the cel stayed on. Eventually I had to get my car registered and have the car smogged. The smog place saw the cel on and would do no more work. He suggested that I take the car back to MBWC where I purchased the car. I had an extended warranty that canceled but was told it could still be used By Mercedes Benz Walnut Creek. I was given a loaner car for a month (after they kept forgetting I was on the list for a month) but when MB could not get paid with the extended warranty they took the loaner back with no charge. I thought this strange. I called the general manager to discuss with him. After he spoke with his people he told me what his people said but did not have an ear for anything I had to say. My car has been at the MBWC dealership since April and after calling AGAIN general manager Jason he had his service manager Rafael call to tell me they had not realized my car was still there and that after a couple of days they would start charging me storage. The last attorney I spoke to told me I didnt have a case because the amount of money I would get would not be enough to cover his attorney fees. He is greedy. I am still making payments on my car. Also result of the cel being on the problem with the transmission was missed. I now need another transmission which I got an estimate of $2200+ and the cam shaft issue $7000+ I really need help. There is a lot more but so much to type. Is there anyone willing to help steer me in the right direction? They are not willing to take any responsibility but willing to take money I don't have.
- Kelly M., Richmond, CA, US