This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering column would not lock and had a lot of play turning back and forth. When trying to restart on multiple occasions needed to turn wheel back and forth until the key would engage and start engine. No dtc codes for start issue. Replaced eis costing $1,100 so can only hope this is the only problem. Vehicle only has 67,600 miles.
While driving and changing gears from first to second, at or around 10 - 20 RPM my engine became uncontrollable and jerked sporadically. I could not control the vehicle until it changed into 3rd gear and then began to drive as normal. The car does this repeatedly now until I feel it has become unsafe to drive. The jerking is random so I don't know when to expect it and what to do when it happens. It has caused me to veer off the road occasionally.
The contact owns a 2007 Mercedes E350. The contact stated that the power steering disabled while the contact was driving. The dealer diagnosed that the power steering pump would need to be replaced. The manufacturer advised the contact that the vehicle was not included in NHTSA campaign id number: 10V459000 (steering:hydraulic power assist:pump) recall. The vehicle was not repaired. The failure and current mileage was 32,000. The VIN was unavailable.
- Kate Kanaveral, FL, USA
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- Queen Creek, AZ, USA