This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The incident was not the vehicle persa but passengers riding in back seat experienced nausea and headaches. Found gas fumes emitting from vehicle. As time progressed fumes got worse and fuel mileage performance worsened. Gas consumption was extremely bad. Car was taken in for oil change and absolutely no gas leaks were found and technician showed me the under carriage of car. Nothing showing on the OBD. Afraid car will catch fire. Not driving as of today.
There is a strong smell of gas inside and outside of the vehicle. Gas is being consumed at a faster rate than usual. No warning lights have come on inside the care. The smell is strong and is affecting all passengers (headaches, nausea) including children and toddlers.
While driving the vehicle, noticed a smell of fuel inside the car. Parked the car in my garage and the next morning, noted a heavy smell of fuel in the garage. After some research, discovered a recall on the fuel filters for 2011-2012 Mercedes E350 for the fuel fillers. Took car to dealership and they stated the recall was not associated with my VIN despite my car being the exacted year, make, and model for the recall. I removed the back seat to view the fuel filter and saw fuel puddled inside the car, on top of the fuel filter, under the left side of the rear seat. The risk is twofold. Spark ignited the gas in the vehicle out a spiral ignited the fumes smelled in my garage.
- Fair Oaks Ranch, TX, USA
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Fuel leaking from rear passanger side tire area. Took vehicle to dealer. Dealer identified faulty fuel tank as source of fuel. This problem has been reported in other Mercedes classes, including a manufacturers recall. My vehicle is 10 years old with only 71,000 miles. Dealer wants over $7,500 to repair. This issue has occured in other Mercedes classes. This is a safety issue as driving with a leaking fiel tank can cause a fire and explosion. Please expedite this issue. Thanks
I sent NHTSA a report earlier -#485386-- A mercedes recall=#12V557000- for this vehicle was issued -- on cars manufactured from 4/18/11 to 7/12/11. My auto was manufactured on 7/11. There is no exact date listed. The past few weeks I did smell gas outside of the car. I spoke to the dealer who told me it was not a recalled car. I went ahead and went to a repair Mercedes shop to investigated the problem and found that the gas filter was leaking as indicated in the recall. Mercedes needs to expand the recall dates since it is obvious the dates are incorrect. I went ahead and took pictures of the leak and sent it to Mercedes customer service. Again response from them was the car was not on the recall. I also want Mercedes to pay me $478.70 for the repair. Pictures of the filter/leak was also sent to them and you.
I noticed the strong smell of fuel around the rear of the car especially around the back. Upon inspection I noticed that the corner of the tank on the driver's side was wet with fuel. I took it to my mechanic who on inspecting the car reported that the pump outlet on the driver's side pump (which is accessed from the interior under the back seat) was spraying fuel up against the underside of the car against the rear seat and also noticed that the second pump on the passenger side on top of the tank was also seeping fuel. To have fuel leaking anywhere is dangerous, but to have it happening under the rear seat where my children sit is extremely dangerous. I checked for a recall for this problem with Mercedes but didn't find one on their site. I called them at their corporate HQ and they claimed not having a complaint like this before and didn't want to accept any responsibility for the faulty part/s. This is in need of immediate attention by Mercedes Benz before someone loses their lives because of MB ignoring this serious problem. [XXX]... Phone [XXX] email [XXX] Car fills with strong fuel vapors with raw fuel collecting on top of fuel pump Many more reports for same problem I found online that Mercedes would not react to, here is a typical one... Other Fuel System Pump problem of the 2012 Mercedes Benz E350 Date: 06/01/2020 1) My vehicle is emitting a very strong fuel smell and possible leak coming from the fuel pump. This is located under the rear seat, which had a recall. I believe that the item is faulty and should replace once again. I reached out to the dealership and to mb corp; but they do not want to take responsibility for their faulty design and product. The vehicle is not safe to drive with the strong vapors, which are dangerous to health. Also, I am forced to leave the vehicle outside of the garage because of my fear that this will cause a fire or explosion, resulting in massive house destruction and possible death. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5
My 2012 Mercedes E350 has oil contamination of the wiring harness. The oil has also damaged other components in the engine compartment including oxygen sensors; probes and ECU(computer) this is very expensive damage. Mercedes-Benz had had recall for this problem in the past but the recall did not extend to the 2012 model year. They need to do another recall for this ongoing problem. This is a major safety hazard, as the car could stall in traffic without warning
My vehicle is emitting a very strong fuel smell and possible leak coming from the fuel pump. This is located under the rear seat, which had a recall. I believe that the item is faulty and should replaced once again. I reached out to the dealership and to mb Corp; but they do not want to take responsibility for their faulty design and product. The vehicle is not safe to drive with the strong vapors, which are dangerous to health. Also, I am forced to leave the vehicle outside of the garage because of my fear that this will cause a fire or explosion, resulting in massive house destruction and possible death.
Mercedes E350 2dr cabrio with 50,000 miles has strong fuel odor on drivers side. Mercedes mechanic found leak from left side of fuel tank w/ fuel cover cracked and leaking. Well maintained, single owner car. Mercedes has recalled earlier models with same issue but has not yet recalled this model. Dangerous safety issue. Strong fuel order smell inside car compartment and while outside divers side. Likely fire risk. Needs to be addressed asap.
Fuel pump housing (under rear seat, drivers side) cracked and leaking fuel. Car fills with strong fuel vapors with raw fuel collecting on top of fuel pump housing. This was noticed while driving, pulled rear seat cusion to discover raw fuel inside car.
Fuel smell while car was parked in garage. Condition got worse over a few weeks until fuel could be smelled while driving. Took in for repair. Fuel filter was found to be leaking on drivers side.
Strong fuel smell when paked (stationary) in the garage at home and now can also smell while driving. Car has 56700 miles. This has been going on for a month
The contact owns a 2012 Mercedes-Benz E350. The contact noticed an abnormal fuel odor inside the vehicle. The vehicle was taken to park place motorcars Mercedes-Benz dallas (6113 lemmon ave, dallas, tx 75209, (214) 736-5753) where it was diagnosed that the fuel filter was cracked and needed replacement. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 90,000.
When pushing gas pedal to the floor to pull out in traffic the car went into limp mode and would not accelerate. Took to dealer and error code is gas pedal sensor. Dealer said it is an issue with the ECU wire harness. This is a known issue. I could have been killed. Has happened 3 times now and dealer has been unable to fix it.
The contact owns a 2012 Mercedes-Benz E350. The contact stated that he noticed a strong fuel odor throughout the vehicle. The contact called Mercedes-Benz of arrowhead located at 9260 w bell rd, peoria, AZ 85382 where an appointment was scheduled and the contact stated that the dealer gave a verbal diagnoses but the vehicle was not physically diagnosed or repaired. The contact referenced NHTSA campaign number: 12V557000 (fuel system, gasoline). The contact stated that he was concerned due to the state he resides, that the failure could cause a fire. The manufacturer was not notified of the failure. The approximate failure mileage was 69,700.
A D V E R T I S E M E N T S
- Atlanta, GA, USA