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2.6

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
55,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Mercedes-Benz E420 windows / windshield problems

windows / windshield problem

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1997 Mercedes-Benz E420 Owner Comments

problem #2

Jul 092006

E420 8-cyl

  • Automatic transmission
  • 62,000 miles

A D V E R T I S E M E N T S

: the contact stated that on several occasions, when the rear passenger window was opened, there was a rattling sound, and a sound of glass breaking. After these incidences the window was very difficult to close, even though the window motor was still functioning. The vehicle was taken to a service dealer where it was determined that the window regulator had failed, and was subsequently replaced.

- Caldwell, NJ, USA

problem #1

Mar 012004

E420 8-cyl

  • Automatic transmission
  • 49,000 miles
I have had to replace the rear window regulator assemblies 4 times. Twice on the passenger rear & twice on the drivers side rear window. Key pieces like pulleys and the actual parts that support the weight of the glass, in these assemblies are made with cheap plastic components that break under normal use. Also the motors do not automatically shut off or stop when the window is all the way up or down, and can cause stress that is sufficient to break the plastic components and damage the device. The regulators are sold as one with the motor and can cost $165- $300.. consumer installation of replacement regulators is difficult due to rivets holding units in place.. thus causing labor charges of 100.00+ for repairs.

- Hollister, CA, USA

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