definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,333 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mercedes-Benz E500 brakes problems

brakes problem

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2004 Mercedes-Benz E500 Owner Comments

problem #3

Nov 022010

E500 8-cyl

  • 67,000 miles


The contact owns 2004 Mercedes Benz E500. The contact stated while driving 65 mph the warning light "brake failure and esp failure" were displayed and also indicated that the contact should drive onto the emergency lane. The contact was unable to stop the vehicle by applying the brakes; however, when he was able to stop it by downshifting and engaging the emergency brake. The contact stated this could have caused a major crash. The vehicle was towed to a local mechanic who was performing a diagnostic test when the complaint was filed. The contact did not call the manufacturer. The contact had also viewed numerous complaints via the internet regarding brake failure for his year, make and model vehicle. The contact stated the manufacturer was not issued a recall but was fully aware of the brake system failure. The failure mileage was 67,000. Updated 01/13/11 the consumer also stated there was a smell of gas. It was determined the gas tank was cracked. Also, the front ball joint broke. The consumer has since traded the vehicle. Updated 01/24/11

- Allen , TX, USA

problem #2

May 172010

E500 8-cyl

  • 51,000 miles
The contact owns a 2004 Mercedes Benz E500. While driving at approximate speeds of 20 mph, the entire dash board illuminated followed by the illumination of the brake system warning light. The contact attempted to depress the brakes but the brakes would not engage. The contact was able to drive to his residence without incident and utilized the emergency brake to stop the vehicle. The contact was awaiting a tow to the dealer for diagnostic testing. The failure and current mileages were 51,000. Updated 12/10/10 the consumer took the vehicle to the dealer and they diagnosed the problem as sensotronic braking system failure. It was replaced free of charge under the manufacturer's warranty. Updated 12/27/10 the consumer stated when he stepped on the brake, the vehicle not respond. The consumer then decided to use the combination of the foot brake and the hill which brought the vehicle to a stop. Updated 01/31/11

- Longmeadow , MA, USA

problem #1

Apr 012005


  • miles
2004 500E anti-lock brake system is not functioning properly. ** answer required***. the consumer stated the purpose of an anti-lock braking system is that when all brakes are locked, it will then pulsate the brakes so that the driver does not have to. The consumer stated on his vehicle the brakes system could lock without pulsing. The consumer believed the brakes did not lock and the bas did not perform as designed.

- South Hamilton, MA, USA

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