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Mercedes-Benz Recall 2020040011: Glass Panel May Detach From Vehicle

2004 Mercedes-Benz E500

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Visibility — Sun/Moon Roof Assembly

Summary
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Actions
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Documents (7)

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Date Announced
DEC 20, 2019
Vehicles Affected
747,928
Mercedes-Benz Recall #
2020040011
NHTSA Campaign #
19V918000
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