The contact owns a 2008 Mercedes-Benz GL450. The contact stated while driving approximately 10 MPH and approaching a stop light, an unknown "malfunction" warning light illuminated. The contact attempted to veer to the side of the road but noticed that the steering wheel had lost power steering functionality. The contact then forcefully steered the steering wheel and veered into the right turn lane. The contact turned off the vehicle and turned on her hazard lights. Upon restarting the vehicle, the contact noticed that the power steering functionality had not returned. The vehicle was towed to an independent mechanic, where it was diagnosed that the failure was related to NHTSA Campaign Number: 08V682000 (Steering). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.

- Spring, TX, USA

The contact owns a 2008 Mercedes-Benz GL450. The contact bought the vehicle two months ago. While driving, the vehicle shut off suddenly. The vehicle had to be traveling at a high rate of speed in order to be coasted safely to the side of the road. The contact called ferguson superstore (1601 N elm pl, broken arrow, ok 74012, (918) 258-1800) and was informed that they did not have the tools to check a Mercedes-Benz and advised the contact to consult with a Mercedes dealer. The contact was currently scheduling an appointment with a Mercedes dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

- Broken Arrow, OK, USA

The contact owns a 2008 Mercedes Benz GL450. While driving at 20 mph, the vehicle drove over a pothole and became inoperable. The compressor overheating warning light illuminated. The vehicle was taken to a dealer. The technician diagnosed that the front axle, hubs, and suspension were corroded and the engine was leaking. All the parts needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 92,876. Updated 09/10/15

- Clinton, MD, USA

I purchased a vehicle from auto world usa in bedford, Ohio. I have experienced issued with the car from the day I took the car to try and get inspected in the state of Pennsylvania. I was told that the brakes and tires were good to pass inspection; however when I took the car to get inspected I had to replace all 4 tires, brakes and rotors. I took the car to Mercedes Benz to get looked at due to the burning smell that keeps coming through the vents when the heat is on. I was told the my oil separator was leaking' that my air springs are leaking and that my rear air suspensions were bad. When I purchased the car I was offered a warranty that I was told would cover those types of repairs. Well it turns out the suspension is not covered under the warranty and I cannot get the oil separator fixed because there is a deductible (that I was not made aware of.) I have to take my car to auto world usa in Ohio to get repairs done and I live in pittsburgh, pa. I was told by the warranty company that the dealership could call and they would waive the deductible. Terry dobbins at auto world, was very rude and said that she would not call the warranty after she kept expressing she was going home she just happened to answer my call. What type of company treats a customer like that? I was given falsified information on many levels and was treat like I committed a crime. Auto world usa should be investigated their sales practices are fraudulent. They have put the life of me and my children in jeopardy by selling me a car that had safety issues and it is their due diligence to make sure that the car did not have safety issues before it was sold to a consumer with an "as-is" warranty or not. Me and my kids could be seriously injured because I was sold a car with a safety hazard. Somebody else may not be fortunate enough to find out what's wrong with their car before it's to late.

- Pittsburgh, PA, USA