This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fuel pump failure after 70,000 miles. Left stranded on the road. Had to call for a tow truck. Hammond tire and auto center in hammond, la contacted benson Mercedes in metairie and was told several of these had appeared in recent months in his shop. Benson Mercedes sent out the new fuel pump with several modifications made to bring the vehicle up to "compliance". I contacted Mercedes and was told there was no recall and there would be no reimbursement for half the cost of the parts since I did not have the work done at a certified Mercedes dealership. I explained to them that it would have cost me approximately $200 to have it towed to metarie or baton rouge.
ML320 fuel pump failed, causing crash into other vehicle. Mbz roadside assistance was called twice and claimed no record of 1st call 4 hours earlier. Vehicle was towed at owner's expense to dealer who claimed starmark warranty was expired, contrary to same dealer representation at sale.
Consumer states while traveling noticed engine running rough, resulting in stalling.vehicle was serviced, technician indicated fuel pump needed replacement.
Key lock problems, would not start due to key problems, would not start because of fuel pump failures, would not start due to gas tank problems, door lock assemblies move up and down by themselves, latch on hatch door rattled, rear seat belts rattle, oil out light came on at random times, engine check light on, last the fly-by wire gas pedal went to the floor with sudden acceleration causing an accident of the vehicle with $14,000 damage.
- Urbanna, VA, USA
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- Ponchatoula, LA, USA