This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Mercedes-Benz ML320. Consumer is having some warranty repair problems with Mercedes-Benz. He also states that Mercedes-Benz is refusing to pay for any recall repairs. The consumer stated noises and lack of power from the vehicle were reported to the dealer. An independent repair shop found dirty solid metal residue in the transmission fluid, there were missing parts in the planetary gear. The cause of damage was faulty assembly of the pins/plugs in the gears, which resulted in the parts becoming loose and breaking the teeth, which caused excessive noise and loss of power, ultimately the transmission was replaced. The power steering was leaking, the brake and engine lights illuminated several times, the catalytic converter was replaced, the door locks had to be repaired, the battery was replaced and the sway bar link bushing were replaced as well. Updated 06/01/10. Updated 06/04/10. Updated 10/18/10 updated 10/29/10
Odometer failure. Called expecting warranty was 8 years 80000 miles to be told was not covered at dealership. Wondered why some cars were covered with unlimited mileage which makes sense because odometer is vial information for the life of the car. Should be required to maintain during the life of the car.
- Palm Coast, FL, USA
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- San Diego, CA, USA