This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Mercedes-Benz ML350. The contact stated that the vehicle leaked steering fluid, which made the steering wheel difficult to turn while driving 45 mph or above. The contact also heard a thumping noise when turning the steering wheel and approaching a stop. The vehicle was taken to an independent mechanic and it was diagnosed that the rack and pinion needed to be replaced. The independent mechanic contacted an unknown dealer who stated that there were no recalls on the vehicle. The vehicle was taken to the dealer (Mercedes-Benz of jacksonville, 10231 atlantic blvd, jacksonville, fl 32225), but no repairs or diagnostic tests were performed. The manufacturer was not notified of the failure. The failure mileage was 150,000.
- Saint Johns, FL, USA
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- Saint Johns, FL, USA