This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11425551 The contact owned a 2009 Mercedes-Benz ML 350. The contact stated while at the stop light, the warning message "SRX Malfunction, Service Required" appeared and the battery warning light illuminated. The contact stated as she smelled a burning odor, she veered to the side of the road and exited the vehicle. The contact noticed smoke coming out of the windows of the vehicle. The contact stated fire had started in the trunk of the vehicle and she was able to extinguish it with the assistance of the fire department. There were no injuries sustained. The vehicle was towed to a tow lot, where it was totaled. The dealer was made aware of the failure and informed the contact that the vehicle was not included in the recall for NHTSA Campaign Number: 09V076000 (EXTERIOR LIGHTING). The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.
The contact owned a 2009 Mercedes-Benz ML350. The contact stated while driving 35 mph, she detected a smoke odor inside the vehicle and pulled over. The contact saw that there was smoke coming from the trunk before the vehicle caught on fire. The SRS and battery warning lights were illuminated. The fire department was able to extinguish the fire. A fire report was not filed. No medical attention was received. The vehicle was towed to a towing lot and deemed totaled by the insurance company. The dealer and another dealer Mercedes-Benz of Bedford (18122 Rockside Rd, Bedford, OH 44146) were made aware of the failure. The contact was informed that the Vin was not under recall. The contact attempted to contact the manufacturer but was unable to speak to a representative. The contact related the failure to NHTSA Campaign Number: 09V076000 (Exterior Lightning). The failure mileage was 85,000.
The contact owns a 2009 Mercedes-Benz ML350. The contact stated while driving at an unknow speed, the exterior light warning message was displayed on the instrument panel. The contact stated that the brake light bulb was replaced however, the failure recurred. The vehicle was taken to park place motorcars Mercedes-Benz dallas (113 lemmon ave, dallas, tx 75209; (214) 736-5753) where the contact was informed that the rear passenger's side brake light harness needed to be replaced. The vehicle was repaired however, the failure recurred on the driver's side and the contact was informed that the driver's side rear brake light wiring harness needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 40,000.
Please note that on the ML350 with led lights there seem to be a major issue with light replacements. While driving my car states that the brake light is broken. Brought it to the dealer they state that there is no bulb replacement. You have to replace the entire tail lamp for $545. I think this is crazy just for a blown bulb, Mercedes did not design the led tail lamp bulb to be replaceable. I think the maker is an ass to design the tail lamp that way. I think this unfair practice and hope someone investigates.
A D V E R T I S E M E N T S
- Canton, OH, USA