This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I put my key into the ignition and it would not start. I had a tow truck to come and get my vehicle and they charged the vehicle and would not go into neutral or drive. I know that I probably need a new battery but this was scary.
Takata recall. I have been waiting patiently since February 2016, and every 6 months Mercedes Benz keeps delaying the remedy to this potentially fatal issue. My wife and toddler ride in this vehicle and I'm always in fear the airbag can deploy causing serious injury or death. How much longer am I supposed to wait for the parts to be ready while Mercedes Benz is making record profits?
Takata recall. The contact owns a 2011 Mercedes-Benz ML350. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was contacted and stated that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
Tamara recall. Airbags were supposed to be replaced in June 2018. Never received a final notice to have replaced. My wife no longer wants to drive the vehicle out of fear. Needs to be done immediately or a lawsuit will be filed.
Takata recall. The contact owns a 2011 Mercedes-Benz ML350. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called keyes european Mercedes-Benz (located at 5400 van nuys blvd, sherman oaks, ca 91401, (818) 574-5053) and was informed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Sherman Oaks, CA, USA
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Takata recall. The contact owns a 2011 Mercedes-Benz ML350. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of the woodlands (16917 I-45, conroe, tx 77385, (936) 206-7500) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Mercedes-Benz ML350. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The contact called Mercedes-Benz of warwick at 401-354-2747 (located at 1557 bald hill rd, warwick, ri 02886) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not provided. VIN is invalid
I have contacted the Mercedes Benz dealership several times since the purchase of the vehicle and I get the same answer, we don't know about parts and do not know anything else other than there is a recall for the airbags on this vehicle.
The contact owns a 2011 Mercedes-Benz ML350. The contact stated that NHTSA campaign number: 16V081000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in may of 2016. The contact spoke with the manufacturer and was informed that the parts were unavailable. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Mercedes-Benz ML350. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (Mercedes-Benz of stockton, 10777 trinity pkwy, stockton, ca 95219, (209) 944-5511) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
I heve a recall on my Mercedes Benz 2011 air bag and also the SRS light is open on dashboard. It's been almost a year and no one dealer hes the parts for change. This is so ridiculous. Imagine if you may have an accident. Whose going to be responsible for.....I hope someone can help me with this
Takata recall. The contact owns a 2011 Mercedes-Benz ML350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer was contacted not contacted for parts availability. The manufacturer was contacted several times and were unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Mercedes-Benz ML350. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The contact called the dealer (Mercedes-Benz of bakersfield, 5600 gasoline alley dr, bakersfield, ca 93313, (661) 451-1400) every thirty days to determine when the parts would be supplied from the manufacturer. The dealer did not know when the parts would become available. The contact stated that the failure was identical to what was listed in NHTSA campaign number: 12E028000 (equipment). The contact stated that the accelerator pedal would become stuck and would not release properly when necessary; however, it was not the floor mat that caused the failure, as noted in the recall campaign. While exiting a car wash terminal, the accelerator pedal failed to release. The contact maneuvered the brake pedal and crashed into a concrete wall. The vehicle was not diagnosed. The vehicle was towed to the contact's residence. The driver sustained chest pains, pains to the breasts, a bruised mouth that was bleeding, and a head injury. Medical attention was required. None of the air bags deployed. A police report was not filed. The insurance company was notified of the crash. The manufacturer was also notified. The failure mileage was not available. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Mercedes-Benz ML350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called jackie cooper imports Mercedes-Benz at (918) 420-9156 (located at 9393 memorial dr a, tulsa, ok 74133) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Recall issued 10/18/16, id 276575, recall has not been satisfied, I have been told by 2 notices that I would be contacted. My complete mailing address is [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall. The contact owns a 2011 Mercedes-Benz ML350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of syracuse (5433 North burdick street, fayetteville, New York, 13066) was made aware of the recall and stated that the part was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Brooklyn, NY, USA