This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After driving the car, the right/left turn signal switch fails to work (no signal is given both in the panel of the car and the external turn signal lights do not flash). However, the emergency flashers still work. I have searched the issue and found many occurrences on the Internet. Such a common issue should be a manufacturing quality issue and deserves a recall.
The contact owns a 2014 Mercedes-Benz ML350. The contact stated while his wife driving 75 MPH, the steering malfunction warning light was illuminated and the steering wheel was difficult to turn at slower speeds. The driver was able to park on the side road for 20 minutes before restarting the vehicle to drive to her destination. The contact called the local dealer and was informed to replace the battery. The contact took the vehicle to the local dealer and had the battery replaced. The vehicle was repaired but experienced the failure for a second time. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,000.
The power tilt steering wheel is locked in the upmost position which makes driving uncomfortable and unsafe. I googled this problem and there are hundreds of Mercedes Benz that have this problem, not just the ML350.
I own a Mercedes Benz ml 350 2014 and never had any problems with it untill this pass Friday March 31st I was driving to work that morning I same way I always go and while going around the small roundabout the SUV shot of and started pulling to the left and it sounde like a piece of iron being draged on concrete.it caused me to hit and other SUV and it was very scray for me so Mercedes did some diagnostic testing and said that the car was fine..I dont believe that if any car does what mine did that it would be fine something is wrong with it I am now afraid to drivr it..I told the head office of Mercedes in New Jersey that the sarasota fl dealership can keep the car for a month or so and do some additional test and chech up on the engine but I have not heard back from them as yet. Updated 05/10/17 updated 08/03/2017
- Lakewood Ranch, FL, USA
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- Fremont, CA, USA