The contact owns a 2002 Mercedes Benz S55 amg. The contact stated that he was unable to shift the vehicle out of park. The vehicle was taken to a local shop where it was diagnosed that the shifter was defective and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure and current mileage was 118,000.

- Lakeland , FL, USA

I have a 2002 Mercedes S430. I would like to report a defective part on this vehicle. The "electronic shifter mechanism" went bad on my vehicle with 47,000 miles on the odometer. My car turned on, however the "shifter" would not come out of park. It was determined my the Mercedes service shop that the "electronic shifter mechanism" was bad. During the course of waiting for my vehicle to be repaired, I had researched the issue online and throughout various sources, especially "online Mercedes Benz forums, " I found that hundreds of people whom own the same vehicle as me as well as other models have had the same problem. I find this to be completely unacceptable for not only an expensive car, but for any car. This repair was around $1,000. If you would like further information such as internet websites in which I read about other Mercedes car owner's having the same problem or my invoice for the repair, feel free to contact me. Thank you for your help!

- Lansdale, PA, USA