NHTSA — Structure: Body Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Mercury Cougar body / paint problems

body / paint problem

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2000 Mercury Cougar Owner Comments

problem #1

Sep 012004

Cougar

  • miles

A D V E R T I S E M E N T S

There is a health issue associated with my 2000 Mercury Cougar. I recently noticed that there were particles coming from the front and windshield vents. Some were very small, some probably too small to see, while other were large, 1/2 X 1/4. the particles consisted of black, rough surface, sharp material, probably coming from the air mixing box. Also coming out were pieces of foam rubber. When I went to the dealer for warranty service I was told that this issue is a problem with many of the Ford cars, and has been for many years. Further, Ford has decided not to honor a warranty to fix the problem, not to notify the public that they do not consider pieces of the air-conditioner falling apart important, and not to consider it a health issue. They said that the material is not toxic. While that may be true, what I do know is that sharp particles entering a persons lungs is definitely not good for a ones health! I have tried to contact someone at Ford, including the board of directors, to address the warranty and health issue, but it was a waste of time! in my letter to the company, I sent both pictures and samples which they did not even look at it. I have some definitive pictures that I donT think your format will accept. If you contact me with a direct email, I will send you the pictures. You asked how many incidents, deaths, injuries, etc. I donT know. What I do know is that Ford has said this is a frequent occurrence with many of their cars. Thank you, william kahn telephone: (407) 647-1713 email: Renbar@earthlink.net

- Maitland, FL, USA

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