NHTSA — Power Train: Automatic Transmission Problems


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,199 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Mercury Cougar transmission problems

transmission problem

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2001 Mercury Cougar Owner Comments

problem #7

Mar 102005


  • miles


After all the problems with my 2001 Cougar I wish I would have made a better choice in what vehicle I bought. The one recall that they had on the fuel pump I had to have that replaced, but I am not sure they really fixed it because it still hesitated when I accelerating. The low coolant light on the dash went on in the winter time when I first started the car. After I driving a bit the light will just turn off. So how the am I suppose to know when there really was a coolant problem if the light just went on. Then, the transmission went out at 94,000 miles with no signs of it going out. I was driving on the highway at 70 mph when I pressed on the gas pedal and nothing happened, like the car was in neutral. I tried different gears and nothing. I was able to coast to the shoulder of the road and had to call a tow truck to bring the car home and cost $300. I had to find a place to bring the car to get a new transmission which was at a Ford dealership. They said it would take about 3 days to have it done, and turned out taking 2 weeks because they didn't know how to put the correct transmission in the box. They sent two wrong transmissions before Ford finally got the correct transmission for the car to the shop. This cost me $3,235. Transmissions failing at 94,000 miles was ridiculous considering all proper maintenance was done when it was needed. There were still other problems with the car, but I could not fit all the words on this form. I did not believe anything was done at all, and customer service from Ford was terrible. The next vehicle I buy most definitely will not be a Ford and probably not an american vehicle either. Word of mouth is very powerfully and people that I talk to about Cougar problems will never be buying a Ford. If only Ford would care a little and not be afraid to spend some money to make their customers a little more pleased with their purchase then maybe people wouldn't look down so much on Ford products.

- Lakeville, MN, USA

problem #6

Mar 092006

Cougar 6-cyl

  • Automatic transmission
  • 60,392 miles
My automatic transmission, while driving down the expressway, shut down the O/D now will not shift into 2nd gear until close to 5,000 RPM. The car has only 60,000 miles.

- Port Huron, MI, USA

problem #5

Nov 072005

Cougar 6-cyl

  • Automatic transmission
  • 48,000 miles
There was no indication that there was a problem with the transmission until one day I went to pull out into an intersection and the car felt like it was in neutral. During that same episode, when at a stop light, the car would not move until it was put in 2 instead of drive. I took it to the dealership and was told that the automatic transmission needed to be replaced. The car only has 48,000 and the cost of the replacement of a new transmission was $3,256 + tax.

- Levittown, PA, USA

problem #4

Jun 092005

Cougar 6-cyl

  • Automatic transmission
  • 43,000 miles


Bought car brand new in September 2001. Automatic transmission needs replacement at 43,000 miles (June 2005). No recourse as warranty only covered me for 3 years/36,000 miles. This is too soon for a transmission to fail. Although the car is automatic, I could feel the car lose power as it shifted automatically from 1st gear into 2nd gear. Took the card to Ford dealer who told me it would cost $3,000 to fix. I am appalled!

- Lansdowne, PA, USA

problem #3

Sep 152002

Cougar 6-cyl

  • Automatic transmission
  • 67,000 miles
2001 Mercury Cougar. Since I have owned this car I have replace the engine at 65,000 miles, left front wheel bearing at 70,000 miles, right front wheel bearing is on its way out at 100,000 miles along with a plugged catalytic converter, and transmission slippage. A/C also failed at 115,000 miles.

- Casnovia, MI, USA

problem #2

Aug 292001


  • Automatic transmission
  • miles
The transmission "hunts" as if it doesn't know which gear to go into. This mostly occurs during or immediately following the 1-2 shift. It also has harsh shifts. Dealer says they cannot duplicate.

- Newnan, GA, USA

problem #1

Jun 052001


  • Automatic transmission
  • miles
When driving at speeds in low 30 mph transmission will shift out of gear, and vehicle will shake. Dealer cannot duplicate problem, cannot remedy.

- Kingman, AZ, USA

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