NHTSA — Seat Belts Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Mercury Mariner seat belts / air bags problems

seat belts / air bags problem

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2009 Mercury Mariner Owner Comments

problem #1

Dec 182019

Mariner

  • miles

A D V E R T I S E M E N T S

We purchased a vehicle from a family member that they had purchased from auto source in woods cross, Utah (who specializes in rebuilding totalled vehicles). We recently took the vehicle in for work to be done on it, and the repair shop said that the seat belt tensioner had not been replaced in the vehicle, and the air bag system had been rigged to not trigger the airbag light to come on and that the module on it was bad, which may cause the airbags to possibly not deploy. They let me know that it is illegal for either of these things to be tampered with. I know that my brother-in-law did not tamper with either of these 2 items. It seems that this company is taking shortcuts with safety items that they have no business tampering with and then re-selling them to the public. I asked them to work with us to fix the issue and they are completely unwilling to even correct the issue. The vehicle airbag lights randomly go on and off (stationary and in motion) as we have not been able to replace the module yet. We had no idea the seatbelt tensioner was even missing.

- Meridian, ID, USA

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