2008 Mercury Mariner Hybrid body / paint NHTSA complaints: Structure

NHTSA — Structure Problems


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
84,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Mercury Mariner Hybrid body / paint problems

body / paint problem

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2008 Mercury Mariner Hybrid Owner Comments

problem #1

Jan 012015

Mariner Hybrid 4WD 4-cyl

  • 84,000 miles


The ABS tone rings on the 2008 model Mercury mariner and Ford escape are defective in design - they are thin metal, but put under stress by being forced onto the half-shaft (different metal, different expansion rate), and therefore prone to cracking/breaking. When cracked/broken, they cause the ABS brake system and regenerative braking to fault out, sometimes intermittently and with no warning. The part itself is cheap (~$10 each), and apparently should be, but the dealer will not sell them separately, and instead requires the owner to replace the half-shaft, with estimates from the dealership and independent mechanics of between $400 and $1000 to replace both front half-shafts. Simply making the part thicker, or of the same metal as the half-shaft, would fix the problem - instead, Ford forces owners to choose between an unsafe vehicle and robbery, with no guarantee that the problem wouldn't recur within a month of driving (the cracking seems to be more related to temperature than mileage). This should be recalled and Ford should be forced to replace these at their own cost - I bet they'd then "discover" a way to prevent recurrence if they were paying out of their own pocket for any that failed before 100,000 miles. A cursory search on the internet will turn up thousands of results for this problem.

- Alexandria, VA, USA

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