Driver side rear brake light is fully illuminated at all times when the headlights are on. This is a safety issue and replacement of the driver side taillight is $400+.

- Stillwater, MN, USA

The tail light assembly burned out after an unusually short period of time, they are led type and lasted only 5 years. Led's with this short life span should be considered defective as there are numerous incidents being reported about this problem.

- Knoxville, TN, USA

I purchased my 2010 Mercury Milan used on August 30, 2012 with 987 miles. Approximately in June, 2013 the car's right rear tail lamp went completely out and I had a new tail lamp installed for $408 + labor. In November, 2013 the car's left rear tail lamp went completely and I had a new tail lamp installed for $408 + labor. Now, March 6, 2015 the right rear tail lamp has gone out and I cannot afford to keep on paying these expenses when I now know that this is a Ford problem and due to poor engineering of the light assembly and because it has not been re-engineered to correct the problem, this will be a recurring problem for the life of the car. I run the chance of being stopped by the police for an unsafe vehicle.

- Chicago, IL, USA

The driver's side break light is hyderactive when my headlights are on. When the headlights are off the break light works fine. This seems to be a popular issue with many Mercury milians. The part was $377 to replace it and I have no had the car a full year. Also my driver's side actuator in my headlight went as well. My first car purchased ever and it was Ford and I have had nothing but issue with the car. Disappointing.

- Falls , PA, USA

Driver side tail lamp assembly is not functional seems the led portion of the taillight assembly needs to be replaced at a cost of $400-500 from the dealer. This is the second taillight in the 2 years of ownership that it has had to be replaced. Very poor design and safety concern of mine since this is no longer a $2 bulb replacement but an entire taillight assembly.

- Taylor, MI, USA

Someone noticed my rear passenger tail light on my 2010 Mercury Milan was abnormally bright and that brake light did not work. So I investigate and find that I have to replace the whole assembly instead of just a bulb. Omg. I have been a loyal Ford owner since 1985. The cost to replace is over $600? unbelievable. This is a safety issue and should be recalled.

- Nelson, IL, USA

I have a 2010 Mercury Milan. The Milan is equipped with led tail and brake lights, unlike it's sibling, the Ford Fusion. Recently, I discovered after being pulled over by the police that the brake lights were not operating. I went to the dealer's service department, only to discover that the tail light/brake light/turn signal assembly is one sealed, unserviceable unit. There was no warning and leds do not burn out this quickly. To add insult to injury, Ford will not cover this under their premuimcare esp warranty, because they consider it a consumable object like tires. So on top of almost getting killed by being rear-ended in a collision, I got the privilege of paying $1000 to replace both sealed assemblies. This is a common failure in these vehicles and a hazard on the road which occurs without warning. Please recall these vehicles and make Ford fix this dangerous issue. Thank you,

- Merrick, NY, USA

Driver side brake light does not go off when lights are turned on. Judging by the number of complaints this looks like a common problem. Recall please.

- Grand Ledge, MI, USA

The initial incident in November, 2013 was the failure of the passenger side rear led tail light assembly. This resulted in the brake lights not operating when the brakes were depressed. A police officer stopped the car for a warning due to the brake light failure. Mileage on the car at the time was 12,700 miles. Due to the safety hazard the repair was needed. The entire assembly, not just a single bulb needed to be replaced. Approximately 10 months later in September, 2014 the driver side rear led tail light is now malfunctioning in the same way. Brake lights are again flickering and not working when the brakes are depressed. Mileage on the car at the time of this next failure was 16,100 miles. The dealer quoted price to repair is over $450! this car is garage kept, well maintained and has not been in involved in any accidents. Ford should fix this defect under a safety recall free of charge to customers!

- Wanaque, NJ, USA

Left rear taillight does not illuminate on depression of the brake pedal. Right rear taillight flickers but fully illuminates on depression of the brake pedal. As the lights are led and encased in a housing, the replacement cost approaches $400 per unit.

- Shamong, NJ, USA

Right rear tail lamp / brake light assembly inop again. This is my 3 assembly that has failed in 15 months. It is an led assembly, it costs $375 for the part. You can't replace a bulb. This should be covered under a safety recall.

- Inver Grove Heights, MN, USA

Intermittent electrical connectivity and issue with throttle. Car has had problems since we received it in November 2010. Into walker Ford clearwater 4 times recorded - 2 other times not. Service department has replaced throttle body 11/12 and completed recall 13B17 (6/2014) but the same exact issues persist. Service department stated at least 4 times that they cannot replicate the issue or find the issue. Called customer service week of October 14, 2014 and was assigned [xxx] (866-631-3788 - ext [xxx]) who we talked to at length and send a follow up email (October 16, 2014). Called twice and not returned our calls. [xxx]. said she would be back to us in a few days with a solution and have a service department prepared to fix the car. It has now been over 15 days since the original conversation. We are afraid to drive the car because, it has sudden reduction of engine power, revs into a high gear with no movement while traveling at 30-55 mph, and twice has died in the middle of intersection. Same issues as described in NHTSA action number PE13003. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Dunedin, FL, USA

Driver side rear brake light staying illuminated constantly as if the brake is pressed and nearly caused crash (I had two small children sitting in the back of my Milan), had the vehicle behind me not went into the ditch a collision would have been inevitable. Please look into this problem as it has the potential to cause bodily harm and injury to the occupants. I had no idea there was a problem with constant illumination until this point. Upon scheduling an appointment at the Ford dealership and doing a little research I see this is a frequently reported problem but no recall has yet been issued nor an investigation. Also since learning of this problem this morning and observing the vehicle brake lights there is also a flicker of lights every so often.

- Elberta, AL, USA

Right rear brake light stays engaged constant, 100% luminous when headlights are on. Dealer replaced complete tail lamp assembly January 1, serviced February 2012 under warranty. Mileage 32141. Now a second time same problem with same right lamp. Not sure how long it has been that way. I was notified by family member when they were following me home one evening. 70000 miles. These led lamps are expensive, seems as if lighting has faulty parts assembly malfunction instead of a routine light replacement. Multiple complaints listed here for same issue. Is there a recall? I have not received anything for a recall. Now has become a safety concern.

- Coxs Creek, KY, USA

Initially it began as reduced power to the engine and the wrench/check engine light illuminating. However, after that, I would get surges of power to the engine and the car would jump forward. The car remained drivable, but clearly unsafe. I could not with any confidence continue to drive the car especially on the highway which I do daily.

- Norwood, MA, USA

Traveling to army national guard drill during the early morning hours is when this occured. I was going speed limit while turning right onto an onramp which leads to the highway. There was a weird vibration in the sterring wheel and it failed and could not be turned back from the right position. I am strong and I could not move it. This malfunction cause my car to smash into a tree. I was knocked out, head injruy, and very bad back/shoulder injury. I was taken by 911 to the hospital and I have been treated for multiple things. Ford is yet to repond to anything or to offer some sort of settlement for this which is absolutly their fault. I have got a lawyer to keep sending demands to Ford. Now, I saw on the news that this is actually a problem they are now finding out about and claiming no one has been seriously hurt from it...well this is not true as I did. I am also seeking a negligence claim because a week prior, they replaced a faulty transmission in my car which also could have lead to this. Hopefully your Agency does some serious investigation.

- Medford, MA, USA

Rear passenger led tail light flickers intermittently when headlights are on and brake light on this lamp illuminates though no pressure on the brake pedal. Per my research, Ford is charging customers for this repair (up to $500 per light) though it is a safety issue. Flickering light distracting to other drivers as well as unsafe as brake illuminates randomly though I am not braking.

- Elkhorn, WI, USA

I've had multiple issues with the Milan throttle body for over a year. Everytime I take it to the dealer they say the computer just needs reprogrammed. After I leave the dealership my car usually has a hard failure just like it did before (loss of power, engine running rough, car rolls to a stop). I can completely turn the car off and turn back on and it runs fine again for a while and then does it all over again. The dealership will only keep reprogramming the computer. They have also replaced the throttle body 2 times but after about 100 miles it starts all over again. Ford has refused to do anything other than what the dealership can find which is only what the codes say (reprogram computer or replace throttle body). I'm not going to keep taking my car in every week to get reprogrammed. Ford has refused to give me a loaner car to use until they fix it. I've taken multiple days off work and arranged for other transportation for the previous work. However, enough is enough. I can't keep taking my car back for some that Ford knows needs fixed. This is clearly a significant safety issue. I travel a lot on highways and interstates and when I lose power I've had some close calls will accidents (re ended) and trying to get to a shoulder to pull off and restart car. I can no longer use my car to drive my kids around due to the safety concerns of being hit during a failure or stranded. I've made this known very clearly to Ford but they don't seem to care. If they do they are not acting on it. I would hate for something terrible to happen before they fix it. I'm not only concerned for my family but others that may be having similar issues with their car. All I'm asking for is for Ford to recognize this is a very real and serious safety concern. They need to look a little deeper at the issue. I just want a safe car to drive until they can fix it.

- New Albany, OH, USA

Just drove home from the dealer after buying this used 2010 Mercury Milan with 26000 miles and when I backed into my parking space I saw the reflection on the wall behind me that was no difference in the light with or without my foot on the brake. I called the dealer next day and they said to bring it back leave it for a day. I have found online that the led lights have a problem. I have not returned it yet because I live 80 miles from the dealer and need a ride home. I hope to this week.

- Salem, WV, USA

My car stalled suddenly in moderate 35 mph traffic on 8/16/14. I was nearly rear ended while I had to restart my car as there was nowhere to pull over. On 8/17/14, my car stalled suddenly after traveling.5 mile from home (at approx. 20 mph), so I returned to my house. On 8/18 at 7 am, I spoke to sheehy Ford in richmond, va, and was given an appointment for throttle body repair to occur on 8/19 under their "customer satisfaction program" 13B17. I was told that I was not in danger of getting stranded, so I had my husband follow me to work on 8/18. The car stalled again on 8/18 while traveling at 40 mph. Rather than replace the faulty part which they did have in stock, Ford merely recalibrated the powertrain since the check engine light was not lit when I dropped off the car for service, even though I notified them twice of the multiple incidents (via phone on 8/18 and in person on 8/19). I have filed a complaint with Ford since the contaminated internal motor contacts of the throttle body remain in my vehicle.

- Chesterfield, VA, USA