NHTSA — Electrical System Problems

2010 Mercury Milan (Page 3 of 5)

10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
6 / 0
Average Mileage:
47,821 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercury Milan electrical problems

electrical problem

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2010 Mercury Milan Owner Comments (Page 3 of 5)

« Read the previous 20 complaints

problem #55

Dec 112013

Milan

  • 81,000 miles

A D V E R T I S E M E N T S

The taillights never changed illumination, when the headlights where on. When the headlights were not on they illuminated according to brake petal pressing. Was driving at night with headlights on nd was rear ended due to the other driver knowing I was stopping. The other driver was hurt along with her passenger. Next morning to vehicle in to dealership was told it needed a headlight control switch and an rear tail light assemblies. Not bulbs but assembled as these are led. 435$ for each taillight and 50 for control switch.

- Greensboro, NC, USA

problem #54

Aug 062014

Milan 4-cyl

  • 30,000 miles
The driver side rear brake light does not work when the driving lights are on. It seems there are multiple people with this same problem, as a responsible company Ford should fix this issue and not pass there error on to the consumers. The fog lights also are having electrical issues, sometimes they work, other times they don't.

- Anaheim, CA, USA

problem #53

Aug 052014

Milan 6-cyl

  • 53,000 miles
The passenger side led brake light assembly is constantly illuminated as if the brakes are applied but they are not. Makes a safety hazard as it is distracting to drivers that are following and they may misjudge my braking. This is the second assembly that I have had go faulty. The first was the day I bought it but the dealer replaced the $400 part for free.

- Harvest, AL, USA

problem #52

Jul 222014

Milan 6-cyl

  • 85,000 miles

A D V E R T I S E M E N T S

The drivers side brake light has intermittent operation. The lamp cannot be replaced like a regular turn signal lamp.

- Methuen, MA, USA

problem #51

Sep 012013

Milan

  • 90,000 miles
Both tail lamps illuminate irregularly. Sometimes one will stay on all the time as if braking, other times one will come on, but flicker and still other times they won't work at all. While driving, I have no idea if they are working correctly or not. I am concerned that I will get hit from behind due to this problem.

- Plymouth, MI, USA

problem #50

Jun 022014

Milan 6-cyl

  • 41,190 miles
I was merging onto a highway going about 60 mph. My car suddenly went into an idle and the wrench icon came on in the indicator dash. Luckily, I was able to pull over to the shoulder and no vehicle was behind me. I turned off the car and was then able to accelerate. Later in the day, I was again driving on the highway at about 65 mph. When the same thing happened. I then went directly to a Ford dealer. They immediately knew what the problem was and said Ford had extended their warranty on this problem to 120,000 miles. This is ridiculous! I am sure someone will and probably have been fatally injured because of this issue.there needs to be a recall!!

- Lake Geneva, WI, USA

problem #49

Feb 012014

Milan 6-cyl

  • 32,000 miles

A D V E R T I S E M E N T S

When the headlights switch is in the on or parking lights only, the right and left brake lights come on at full brightness. When brakes pedal is depressed, there is no change in brightness of right and left brake lights and the center rear brake light illuminates. When this was taken in for a required NY state inspection, the vehicle failed due to this issue. The mechanic working on the vehicle has stated that this is a very common issue with this year, make and model. Dealer has been contacted and stated the cost would be in excess of $1,000 to repair this issue. This is a safety issue that is most likely to lead to rear end collisions and is common in several different vehicles of this year, make and model. Manufacturer should be recalling vehicles of this year, make and model to repair this issue.

- Liverpool, NY, USA

problem #48

Jan 112014

Milan 6-cyl

  • 38,800 miles
Driving thru town at approx 30 mph the vehicles warning lights flashed for check engine and the throttle control warning (wrench) illuminated. The vehicle would not respond to any activation of the gas peddle and drifted to idle power. Not understanding what went wrong, I shut the car down and restarted it to clear the faults. I re-entered traffic and proceeded about 50 ft before it happened again. I proceeded to follow the same reset process and was able to limp the car home. The car was towed away and repaired by replacing the electronic throttle body. Research shows that since 2004 Ford has known that this problem exists and that the engine design default is to bring the car down to idle power. Internet chat boards have stories of this happening on highways at high rates of speed. Ford claims there is no recall because the government (you guys) have not required them to do so despite the failure mode, and public safety implications, being exactly the same as NHTSA action number PE13031. Ford fixed the problem recently but did not scrap old defective inventory and refuses to fix those suspect parts on our roads. They have calculated the costs and choose to risk public safety instead of a recall.

- Topsfield, MA, USA

problem #47

Aug 012013

Milan 6-cyl

  • 49,000 miles
The exact incident date is unknown. The right tail/brake light does not function at all and the left tail/brake light burns very bright like the brake is depressed but its not. This happens when the headlights are on but they function when the headlights are turned off although the right one is much dimmer. I have spoken to the dealership and was told that the entire light assembly would have to be replaced at a cost of $530 per side and there wouldn't be a guarantee that they would last any longer. I have called Ford and made a complaint as well. I haven't gotten it fixed yet since its going to cost me over $1000 and it may go right back out and happen again. I would like there to be some kind of a recall because I have searched online and have found numerous other reports for the same thing. It is a serious safety issue.

- Peterstown, WV, USA

problem #46

Dec 192013

Milan

  • 41,800 miles
I was driving about 40 miles per hour and then all of the sudden the car stop working properly. The wrench lit up on the dashboard. I decided to pull to the side and turn off the car. After turning off the car, I turned it on again and I was able to drive for about 4 miles. Then, when it was time to drive it up a hill, it did the same.

- Moreno Valley, CA, USA

problem #45

Dec 182013

Milan

  • 83,850 miles

A D V E R T I S E M E N T S

Advancetrac and power steering warning lights came on; lost all power steering. This is the third occurrence of the same problem. Dealer previously replaced a fuse, then the power steering unit. Will take it to the dealer for the third repair.

- Wanaque, NJ, USA

problem #44

Nov 082013

Milan

  • 90,000 miles
On 5 different occasions during the past week while driving between 70 and 80 mph on the freeway the vehicle stalled and went into limp mode. On one occasion this nearly caused an accident as the vehicle stopped in the middle lane of a three lane highway. No warning lights displayed other than "limp mode light" when the vehicle engine goes to idle. Upon shutting vehicle off and restarting, vehicle behaves as normal with no indicator/warning lights. Took vehicle to shop to get check engine codes, vehicle shows no error codes.

- Howell, MI, USA

problem #43

Jul 102013

Milan 6-cyl

  • 66,000 miles
I was traveling at a high rate of speed (70mph) when my engine began to "stall out" on me causing a rapid deceleration. I would say it stalled, but it did not 100% cutout, rather it went into the lowest limp mode on the engine. Luckily, since it was a busy time of night (approximately 6pm), I was in the right hand land and was able to pull off before being rear ended...though it would almost inevitably happened had I been in any other lane. I was near an exit and coasted slowly in the limp mode and made it to a parking lot, where I turned off my car and popped the hood to examine the issue further. The oil was within range and belts were ok. Just as I was finishing the coasting, I saw the "wrench" light illuminate. After checking the engine, I was able to re-start my car and drive home without incident. I looked up the issue online & found many others with the same issue. I ordered oem replacement parts that took about a week to arrive. Over the course of that week, the issue occurred several more times and happened more and more frequently. I avoided highways altogether for safety concerns. I contacted Ford who told me I could have it repaired at my cost at a dealership (since I was a few thousand over the powertrain warranty). I bought oem parts & did the repair myself and the issue has not happened again since. This is the exact issue listed in NHTSA action number: PE13003.

- Grand Rapids, MI, USA

problem #42

Oct 192013

Milan

  • 25,800 miles
I turned the corner today and my car suddenly lost power and sputtered and was difficult to steer. I managed to roll to the curb and front end started shaking so I immediately turned it off. Turned the ignition again and it struggled to start but did and then immediately repeated the above scenario. Fire station was on the corner and luckily three firemen saw what happened and drive down to help push my car into a culdesac. Waited 90 min for a tow to the dealer and now stuck with paying for a rental. I paid for an extended warranty and will be very upset if this isn't covered! very dangerous and I don't know that I'll feel safe driving this car anymore! a recall needs to be issued!!!!!

- Melbourne, FL, USA

problem #41

Oct 182013

Milan 6-cyl

  • 57,735 miles
When driving at any speed and unexpectedly, the car loses power and there is no warning this is going to happen. I was thankfully on an fm road when car lost power - has happened daily and this time grandkids in the car. However, am a senior citizen and have to think quickly to get off the road - this time there was no shoulder and had to poke to a turn and drift down - I have read this has been reported to Ford and they say the car still has power enough to get safely off the road and not a risk"?" surely they are kidding me - this is a huge risk and I bought this vehicle in August 2013 and it if Oct and has been happening for awhile - I do not think I should pay for a repair after reading how many Mercury are affected obviously with the same exact problem - the safety risk is getting rear-ended because when it happens traffic is right behind you

- Georgetown, TX, USA

problem #40

Sep 182013

Milan 6-cyl

  • 43,500 miles
Intermittent problem which occurred at variable speeds (25 mph, 40 mph, 60 mph) with rapidly increasing frequency in the week before the throttle body was replaced. While driving, the engine seemed to shift out of gear. However, there was no increase in RPM in response to the accelerator. Pulled to side of road with very low RPM, the vehicle was turned off and then restarted each time without problem.

- Montgomery, AL, USA

problem #39

Oct 032013

Milan 4-cyl

  • 34,000 miles
I was driving approx 60 mph on a highway. My car "jerked" forward once, and I completely lost the ability to accelerate. After moving to the shoulder of the road, my car was shaking and difficult to put in park due to the shaking. Car would start up again, but did not have the ability to accelerate except in low drive. Would not accelerate except in low. Had to towed to the dealership, where the throttle body needed replaced and kam reset. This is a 2010 car, fairly new.

- Boonville, IN, USA

problem #38

Oct 012013

Milan

  • 6,500 miles
When the headlights are on the brake lights do not work. When the headlights are off the brake lights work. When you turn on the headlights the brake lights go on. The middle brake light in the rear window does work. Took car to Ford dealer, $149. For diagnosis. Dealer spoke with Ford and they are willing to make repair at a cost of $100. Rather then $1000. Which is what it would cost if Ford did not pay for repair. I noticed that others had the same problem. Now I am worried that something else may go wrong with the electrical system.

- Berkeley , CA, USA

problem #37

Aug 272013

Milan 6-cyl

  • 42,500 miles
Driving 55 mph car powers down and yellow wrench warning light goes on. Car will not accelerate. Immediately pull over to prevent from getting rear-ended. Let car sit for ten minutes and restarted. Car traveled.25 miles before powering down once again. Brought it to dealership who said it was the was electronic throttle body. 650 dollars later the problem was fixed. I see that this has affected a multitude of Ford vehicles. Unfortunately, one of them was mine. Ford needs to issue a recall for this part. Someone could seriously be hurt when traveling at a high rate of speed and losing engine power.

- Jenison, MI, USA

problem #36

Dec 032012

Milan 4-cyl

  • 46,972 miles
Car would occasionally stall, then restart. Would become more frequent over time until car would stall after only driving a block.

- West Mifflin, PA, USA

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