2010 Mercury Milan engine NHTSA complaints: Engine

NHTSA — Engine Problems

2010 Mercury Milan (Page 5 of 8)


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,300 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercury Milan engine problems

engine problem

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2010 Mercury Milan Owner Comments (Page 5 of 8)

« Read the previous 20 complaints

problem #61

Jun 012010

Milan 6-cyl

  • 27,759 miles


Shortly after purchase, vehicle would 'stumble' at highway speeds (40-65). Power would recover and continue. Problem seemed to occur more often in hot weather and seemed less frequent in cooler (winter) weather. Dealer could not duplicate but performed recall 10B15C. Problem worsened with loss of power without warning at anywhere between 35 - 65mph with 'wrench' appearing on display. Shutting car off and restart after a couple/few minutes returns power with no illumination of wrench or engine symbol. Power loss now occurring on each trip and has occurred repeatedly within short time (minutes) of first failure. If engine dies repeatedly, engine symbol illuminates and codes P2111 and P0685 have been found. Engine now dies both at highway speeds and at idle. Researched web for codes and found that throttle body is a likely problem. Contacted dealer(s) who stated any repairs would be at customer's expense.

- Burtonsville, MD, USA

problem #60

Jul 272013

Milan 6-cyl

  • 56,000 miles
While travelling 40 mph the vehicle suddenly stalled and all of the lights came on in the dash. The vehicle appeared to go into the limp mode. After pulling over to the side of the road, I was able to restart the vehicle.

- Gurnee, IL, USA

problem #59

Jul 232013

Milan 4-cyl

  • 54,352 miles
Driving in city traffic when the car began to stall. Almost rear ended by the car behind me. Wrench light came on and the car stopped. I turned it off and then back on and was able to creep to a shoulder when it stalled out again. $500 repair and $55 tow. My mechanic told me the Ford Motor Co. Was well aware of the problem and that it has been happening when the mileage gets around 50,000 miles. This is inexcusable. I'm going to sue them in magistrates court on Monday.

- Aiken, SC, USA

problem #58

Jul 012013


  • 51,000 miles


Electronic throttle body stuck open and vehicle went into "limp mode". I was forced to coast to the side of the road, and shut off the vehicle. After a few seconds, I restarted the vehicle, and within five minutes, the same thing happened. I have had the car parked ever since because I feel that this is unsafe, as when this occurs, I have no ability to accelerate, I just have to hope that the cars behind me are paying attention.

- Goodlettsville, TN, USA

problem #57

Jul 212013

Milan 6-cyl

  • 22,300 miles
Driving 65 mph on highway and car lost all power and yellow wrench light illuminated on dash. With car in limp mode pulled over to service lane. Car towed to local Ford dealer. Dealer replaced defective battery but found no codes stored in computer. Dealer test drove vehicle and reported no problem. Three days later same incident (loss of power and wrench light). Shut vehicle off and restarted it and engine had normal power L with wrench light extinguished. Drove vehicle to local Ford dealer and left it there for more diagnostics and repair. Very dangerous condition and feeling for all engine power to be gone unexpectedly.

- Carmel, NY, USA

problem #56

Jul 042013


  • 82,700 miles
The first incident occurred while traveling on a highway going almost 60 mph when the cruise control stopped and the car slowed and when you pushed the gas petal it did nothing. We slowed and tried to pull to the side of the road, as the car was almost to a stop it started jerking and sputtering almost dying. We put it in park and turned the engine off. We turned the engine back on and it started just fine then this same thing continued to happen every few miles. Check engine light was on so we took it in to have a computer hooked up to see what was wrong but the check engine light had turned off so they were unsure. The problem seemed to just go away for about a week and then it happened again and we got it in and hooked up to a computer and got the codes which we were informed meant we needed the throttle body replaced and it was a common problem with these cars and to contact a Ford dealer. Since this last incident it has happened multiple times causing us to not be able to drive the car even a few blocks without it happening 3-4 times. We are now without a vehicle as it is not only unsafe to drive but very inconvenient to have to stop and go a million times to make a short drive. This is ridiculous and from all I have researched it a huge problem for many owners of these and similar cars! this is dangerous and should be recalled and those with issues should not be responsible for making these repairs!

- Antigo, WI, USA

problem #55

Jul 072013

Milan 6-cyl

  • 75,967 miles


Driving on highway when I was no longer able accelerate in my 2010 Mercury Milan. The car began to jerk and the throttle control/transmission light came on. I turned car off and on and then could drive a few more miles when it repeated the scenario above. I was able to drive it to dealership. It did that a total of 6 times on the way to dealership and eventually both the throttle control & the service engine soon light was on. Dealership fixed my car, replacing the throttle body but charged me saying the problem was not under any warranty.

- Irving, TX, USA

problem #54

Jul 092013


  • 32,333 miles
I was driving to work when my 2010 Mercury Milan lost power. First the engine began missing and running rough, and then the engine stalled and the RPM dropped to idle speed (idling rough). The engine would not respond to the accelerator pedal. No throttle was present. The engine continued to idle (but it was a rough idle). The wrench light on the dashboard came on. I steered the car to the shoulder and turned the ignition off. After waiting a minute or so, I restarted the engine, and it started almost normally (it took a few more cranks of the starting motor for the engine to start). Then I drove to work and aside for seeming to miss from time to time, the engine ran normally. There was no wrench light visible on the dashboard. However, that afternoon, on the way home from work, the problem happened again as described above. The engine seemed to be running normally, then started missing, and stalled. The ┐┐wrench light┐Ł came on. I pulled off the road, turned the engine off, waited a few minutes, and then re-started the engine. There was no ┐┐wrench light┐Ł and the engine appeared to run normally. This series of events happened three more times before I was able to get the car home and park it in the driveway. This issue happened on July 9, 2013. I took the car to the dealership and was told that the electronic throttle body had malfunctioned and needed to be replaced. Losing power as described above while driving in traffic is extremely dangerous.

- Florence, SC, USA

problem #53

Jul 112013

Milan 6-cyl

  • 110,000 miles
I had just pulled out of my driveway this morning and began to accelerate, up to about 20 mph, when all of a sudden I lost total power. I looked down at the dash while steering the vehicle over to the side of the street, and noticed the "wrench" light was lit up. I immediately shut the car off, and got out my manual. The manual said the light indicated a transmission/power train/AWD issue. I thought I would attempt to start the car again, and see what it would do. I restarted the vehicle, and the wrench light was no longer went, and I had power when I put it in gear. I took my chances, and went ahead and drove it work, hoping it was just a fluke, but decided I would investigate to see if others had experienced the same issue. I came across the entire listing of others who were experiencing this issue so thought I better immediately get it to the dealer and put on diagnostics. I explained to them what I thought the issue might be, the throttle body problem I had read about. They put it on diagnostics, but the only code which came up was a P0456, saying I needed to replace a valve--this code is indicated by the "service engine" light, and not the "wrench". he said they could find no codes for the "wrench" light. I told him that was strange, because the wrench light came on when I lost power. He told me the P0456 could make the car have the same types of issues. I told him I had been driving with the P0456 code for an extended period of time, and it had never affected the performance of the vehicle, so I didn't understand why it would do it now. I feel like this is the same type of issues others are experiencing, but the service manager told me previously when they saw the throttle body issue, there was always a code. Not sure why there is no code showing up, but that also seems to be common. Guess I will take my chances driving at this point.

- Salina, KS, USA

problem #52

Jun 272013


  • 55,800 miles
I was driving to work with the cruise control set at 55mph. The car suddenly lost power and throttle response. There was a wrench warning light lit up on the instrument panel. Had no choice but to pull the car over to the shoulder. I turned off the car and restarted it. The wrench light disappeared and I had throttle response. I drove it 3 more miles down the highway and the car did it again. I pulled to an off ramp and took the car by city streets back home. I later took the car to my fathers shop where they hooked up a handheld 'scanner' to it and was unable to pull the wrench light code. I tooled the car back home and parked it and started driving my truck. I had my mechanic buddy bring his mac tool scanner to my house and we hooked it to the car and he was unable to pull the code. So we drove the car with the scanner hooked up and waited for the car to act up again. It acted up again on the highway. We pulled over and got a code saying the "tac is stuck open". I believe it to be a bad throttle body assembly. I researched this on google.

- Kansas City , MO, USA

problem #51

Jul 092012


  • 54,000 miles


The contact owns a 2010 Mercury Milan. The contact stated while driving 45 mph the engine light illuminated and the vehicle began to decelerate independently. The vehicle was turned off and restarted several minutes later and began to operate as designed; however, the failure recurred numerous times. The vehicle was not repaired. The failure and current mileage was 54,000.

- Virginia Beach, VA, USA

problem #50

Jun 122013


  • 48,000 miles
The first time this problem occurred was at a stop sign. The car engine idle became erratic, the engine light came on, and when I tried to pull away from the stop sign the car would not respond to the accelerator. Pulled to side of road and turned off the engine, waited approximately 2 minutes and then restarted. The engine ran fine. The second time this problem occurred I was driving at 40 mph. The car engine speed became erratic, then the car lost power and would not respond to the accelerator. Pulled to the side of the road and turned off the engine, waited approximately 2 minutes, and then restarted. The engine ran fine. Took the car to my mechanic who read the engine codes and told me I need a throttle body.

- Woodbury, MN, USA

problem #49

Apr 222013


  • 75,000 miles
The vehicle stalls and requires pulling over to the side of the road. It sputters until turned off. Then will resume travel after restarting. This happened on multiple occasions in an intersection, on an off ramp, on a busy city street. The dealership initially said they didn't know what the cause was and that I should continue driving and see if it happened again. On July 7th, during a single drive home, the car shut down every couple of minutes and required my family & I pull over. We were on the side of the road many times on a busy highway, windy back roads--very scary not knowing when the car would fail, how fast cars behind us were traveling, whether or not cars would see us coming around a turn... now they tell me the part needed is on back order because of the number of similar problems and they don't know when the part will be in. The car is way too dangerous to drive at this point so I am forced to pay for a rental car until the part comes in. Hoping for a recall!

- Gilbertsville, PA, USA

problem #48

Jul 062013

Milan 4-cyl

  • 35,500 miles
Engine intermittently fails to accelerate when depressing accelerator, threw engine code P2111. This problem appears to be temporarily corrected by turning car off, then back on. This incident has occurred at both high speeds & around town driving. Also noted that the days of occurrence, the outside temperature was over 90 degrees.

- Egg Harbor Twp., NJ, USA

problem #47

Jun 232013

Milan 6-cyl

  • 13,800 miles
While driving on the highway 60 mph without warning the wrench light illuminated and the vehicle lost power. I had no engine control. Was able to shift into neutral and pull over safely onto the shoulder without being rear ended. Engine exhibited rough idle approximately 800 to 900 RPM. The car was in a limp mode.the gas pedal had no effect. Turned the ignition off and restarted the vehicle wrench light turned off and was able to drive the vehicle normally for 5 miles before the wrench light illuminated and the vehicle lost power. I was able to drive the car home. Connected a scan tool to the obd and no codes were present. The following day driving with the scan tool connected at 40 mph the same symptoms occurred. The scan tool registered code P2111 throttle actuator control system stuck open. Fortunately I was able to pull safely. Mentioned the issue to the local Lincoln dealer and was told this is a common problem with this vehicle and the throttle body assembly needs to be replaced. Was told that the part in on national back order and is not available. This is not acceptable. The problem occurred 6 times within a 10 day period. This car is not safe to drive. The vehicle should be recalled without hesitation and the safety issue resolved.

- Harrison, NY, USA

problem #46

Jul 042013


  • 33,000 miles
I was driving about 45 mph and felt a jerk motion and lost engine responses to gas pedal. The check engine and the wrench lights came on. I managed to pull it over on the road shoulder and stopped engine and restarted it. I continued to drive and this happened again in 2 miles. I stopped and restarted engine and drove home carefully. I did a research online and found this might be caused by the engine throttle body issue complained by a lot of Mercury 2010 owners. I called a Mercury/Lincoln dealer and they asked for $800 to fix it if this was a throttle body issue. They also told me there is no recall on this problem.

- Rochester Hills, MI, USA

problem #45

May 312013

Milan 6-cyl

  • 53,447 miles
The car behaves as if it was suddenly put into neutral. When you hit the gas the engine revs, but the transmission does not engage. The wrench and engine lights come on, and the car will sometimes sputter like it is going to shut off completely. The only way to get the car to function normally is to stop the car and turn it off and back on. I have had this happen on major highways and other busy roads. The problem is unpredictable. A mechanic has determined this to be a problem with the throttle body, but the part is on national back order. My car is un-drive-able.

- Grove City, OH, USA

problem #44

May 282013


  • 89,117 miles
While traveling at a speed of 70mph an heading South on I69 in my 2010 Mercury Milan 2.5L premier, my vehicle jerked and started shaking with my RPM's jumping from 800 to 1100. The check engine light turned on and so did the wrench light. I turned on my hazards and made my way to the side of the road. I shut off the vehicle and restarted it and the warning lights turned off. I started on the road again and at about 45 mph it did the same thing. I got off at the next exit and went to autozone to get the code pulled. It was code P2111, throttle circuit in the open position. I did a google search and found out this is an extremely dangerous and common problem with this vehicle and the Mercury mariner, Ford Focus, and Ford escape with the same engine. I called the dealership and they literally laughed at me and informed me that the throttle body is on national back order and there are currently 7,000 of these orders awaiting to be filled. The dealership also informed me that the manufacturer of the throttle body and Ford are currently trying to give an updated part number which means that they are making a new part to fix this problem. This leaves me with a three year old car completely useless sitting in my driveway. This should be a recall as any car that just shuts off while you are on the freeway is extremely dangerous if you do not know what to do in that situation.

- Greenwood, IN, USA

problem #43

Apr 012013

Milan 6-cyl

  • 44,000 miles
While driving, the car loses power. It is dangerously crippled as it has to be stopped completely and put in the park position before it will restart. When restarting if I take my hand off the key it will continue to try and start the engine until it starts. The check engine light either comes on and goes off or fails to come on..

- Steele, MO, USA

problem #42

Jun 012013


  • 52,000 miles
The contact owns a 2010 Mercury Milan. The contact stated that while making a left turn, the vehicle stalled without warning. The contact was able to restart the vehicle. The contact took the vehicle to a local mechanic, who stated the throttle actuator was defective and needed to be replaced. The mechanic advised the contact to take the vehicle to a dealer. The dealer replaced the throttle actuator. The failure mileage was 52,000.

- Freedom, PA, USA

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