2010 Mercury Milan engine NHTSA complaints: Engine

NHTSA — Engine Problems

2010 Mercury Milan (Page 6 of 8)


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,300 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercury Milan engine problems

engine problem

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2010 Mercury Milan Owner Comments (Page 6 of 8)

« Read the previous 20 complaints

problem #41

May 272013

Milan 6-cyl

  • 59,000 miles


While driving on a country road at 50 mph on mon. May 27th, the car seemed to stall, the gas pedal didn't work & we had to pull over asap. After stopping & restarting the car, we were able to proceed home. At the time, I thought it was a fluke. Then on May 30th it happened again on my street going around 30 mph, so I called the dealer and they said I could come in the next day. Later that same day, I was in rush hour traffic on rt 22(busy highway) & it happened while I was going 60 in the left lane, this was very scary as it was difficult to get over to the shoulder with so much traffic. I took my car to the Ford dealer on Friday May 31st & they said there were no alerts on the car, that they would do a software upgrade that would hopefully fix the issue. The receipt they gave me listed that a throttle body was needed, & it was on back order. I have been trying to minimize using the car, but on June 15th I had to go to my niece and nephew's dance recital in South NJ. While driving home on 295 (major highway) going around 65 the car died again. I was able to proceed after restarting the car, but didn't make it home again without it happening another time. I was making a left turn at an intersection light and the engine died. Thank god it wasn't a wider intersection or I would not have been able to coast through. At this point this car is unusable and is a death trap waiting to happen. I called another dealer, and the part is on back order there as well. This is clearly a major problem with defective throttle bodies in the 2010 Milan that should be recalled, I would like to know how this problem will be rectified. The proof is in the fact that they cannot make the part fast enough to fix the broken cars. The two dealers I dealt with are aware of this widespread problem, obviously due to a manufacturing defect with the throttle body assembly. I have <60K miles.

- Flemington, NJ, USA

problem #40

Jun 212013

Milan 6-cyl

  • 36,728 miles
While driving 50mph going up a hill the car lost all power and the wrench symbol came on. Got pulled over to the side of the road after almost being hit twice. Turned the car off and waited 5 min. Restarted the car and it ran fine. Then 2 days later the same thing happened. Took it to the dealer and it coded out as the throttlebody. Well guess what they are on national back order with no estimated date of delivery. So here I sit hurry up and wait.

- Dubuque, IA, USA

problem #39

Jun 042013

Milan 6-cyl

  • 48,000 miles
I was driving when all of a sudden the engine shut down leaving me stranded. Didn't want to take any chances so had it towed to Ford garage for repair. They said it was the throttle body and it would be $200 for part plus labor and diagnostic charge. This is a 2010 come on Ford !!! as a longtime Ford owner I am very disappointed. This was the second occurrence, the first time it started up and I was able to go on my way.

- Canton, OH, USA

problem #38

Jun 252013


  • 56,000 miles


Driving my 2010 Milan at a speed of 50mph, I felt a sudden shake and loss of engine power. The car slowed down and I was able to get to the side of the road after slowing down one way traffic behind me. The engine & wrench light came on and felt like the car was going to automatically shut off, I quickly turned off my ignition. I waited 10 mins and the car started, made it almost to my house until it gave out on me again, and again. I called the dealership where I purchased the car 7 mo ago (used), and they said to bring it in. I had previously complained to the dealer after 2 days of purchase that the car was vibrating, which they looked at it and said it was ok. Im surprised they didn't pay attention to this the first time around. I will be bringing my car to my mechanic to have it checked. Not sure what he will say or find, but I will update this info. I hope the manufacturer will read this info and see that there is obvious a big problem with this. Too many complaints, now something has to be done! I don't feel safe in my own car now...

- Miami, FL, USA

problem #37

May 222013

Milan 4-cyl

  • 72,244 miles
Vehicle randomly sputters then the throttle completely stops working (dangerous condition at speed) and I have to coast to the side of the road while it is constantly sputtering and then have to put it in park, turn off the ignition and then turn it back on which appears to reset it. Took it to dealership over a month ago and they are still waiting for the part (on back order). Called Ford and they finally filed a case number, but still could not give me a date for when the part will be available. Fyi yesterday it happened about 7 times going to work and another 6 on the way home.

- Ripley, WV, USA

problem #36

May 122012


  • 53,000 miles
The contact owns a 2010 Mercury Milan. The contact stated that the engine stalled without warning while driving 55 mph. The failure was experienced several times. The vehicle was taken to the dealer several times for the failure and a diagnostic as performed. The dealer replaced the throttle body actuator assembly however, the failure was not corrected. The vehicle later stalled while the contact was driving 55 mph with the illumination of the wrench warning icon. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 53,000 and the current mileage was 79,500.

- Richmond , VA, USA

problem #35

Feb 042012


  • 41,000 miles


I was trying to enter the freeway on the ramp when the car lost power. No throttle was present and the engine was slowly idling but very roughly. Pulled over and turn ignition off. It started right up as if nothing was wrong. The problem occurs every 2 - 3 weeks but gets worse and harder to keep engine running properly after occurrence. Now check engine light comes on along with the wrench and the engine completely shuts off. The vehicle is now in the shop for $600 throttle body replacement.

- Kingwood, TX, USA

problem #34

Feb 242013


  • 33,000 miles
The contact owns a 2010 Mercury Milan. The contact stated while he attempted to accelerate from a stopped position, the vehicle surged forward entered into limp mode and stalled without warning. The vehicle was taken to the dealer for inspection. The failure was located within the engine solenoid gasket. The dealer replaced the solenoid gasket was replaced; however, the failure was not corrected. The vehicle continued to stall on a highway, but the engine light illuminated after the failure occurred. The manufacturer was made aware of the failure. The failure mileage was 33,000. The current mileage was 38,000.

- Prospect , KY, USA

problem #33

Jun 032013

Milan 4-cyl

  • 47,900 miles
On June 1 the vehicle got stuck at 4 RPM's while driving on a highway and when the accelerator was pressed, the vehicle did not respond. A week later the vehicle again did not accelerate when the gas pedal was pressed while attempting to enter a highway. The vehicle sputtered and stalled out. Vehicle was turned off and back on with no other problems. On June 18 the vehicle sputtered & stalled leaving a parking lot. The vehicle was turned off and restarted 4 times, but this time the vehicle would not respond when accelerator was pressed. Each time accelerator was pressed it sputtered and died. Vehicle was towed from the scene and problem was diagnosed as a throttle body failure.

- North Charleston, SC, USA

problem #32

Jun 102013

Milan 6-cyl

  • 48,500 miles
The car loses accelerating power at random time and speeds. It has put me in a dangerous spot more than once. Car will lose power in heavy traffic. Car is currently in the shop and has a repair time of 2 to 4 weeks due to the unavailability of the part(enormous backorder).

- Plano, TX, USA

problem #31

Jun 112013


  • 40,000 miles


The contact owns a 2010 Mercury Milan. The contact stated that the vehicle stalled while driving 65 mph the failure was experienced several times. The wrench warning icon illuminated as the failure occurred and remained illuminated after the failure. The vehicle was towed to the contact's home where a personal mechanic performed a diagnostic on the vehicle. The failure was located at the throttle body. The dealer advised the contact that the throttle body could not yet be replaced because it was on a national back order. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure and current mileage was 40,000.

- Vermilion , OH, USA

problem #30

Jun 122013


  • 86,500 miles
The first incident occurred when I was driving down the road with the cruise control at about 60 mph and the car would jerk and then would loose power and the check engine and the wrench light came on. The car would be in idle mode and I would have to stop and turn the car off and wait a few minutes before I try to start it again. The second is incident was basically the same only at a different location. The third I was in town going about 40 mph when the car jerked again and went into idle mode. The next few time that it happened I had a very hard time getting it started and moving again. Once I did get it started I would only be able to go a couple of blocks before the car would jerk and go into idle mode. I was lucky to get it to the Ford dealer without having to have it towed.

- Minier, IL, USA

problem #29

Jun 092013


  • 93,000 miles
As I was driving the car suddenly stopped and wouldn't go forward. After numerous attempts to restart it finally would go again, but only about a quarter mile before shutting off again. I took it to a mechanic and they said it was codes P2111 and P2112 (the throttle body).

- Kansas City, MO, USA

problem #28

Jun 082013

Milan 6-cyl

  • 49,000 miles
While at highway speed using cruise control on a slight upgrade, engine suddenly lost power and returned to idle and wrench warning light illuminated. After stopping, it was noted that engine was still running at idle but there was no throttle control. After ignition was shut off for a few minutes, vehicle was restarted and throttle control was found to be normal. Dealer diagnosed likely problem as throttle body, which would be covered under drivetrain warranty but Ford subsequently advised it was not covered. Further, owner was advised part was on indefinite nation-wide back-order with no known availability date but that vehicle was drivable in the meantime with the risk that problem could recur with increasing frequency.

- Glen Burnie, MD, USA

problem #27

Jun 052013


  • 33,000 miles
While commuting to work on the highway, the engine started bucking and hesitating, then went into an idle. I was able to pull over on the shoulder, shut the engine off for about 20 seconds. When I restarted it, it took longer to actually start. I drove for another 5 minutes and it happened again. This time I pulled over, turned the engine off and waited a couple minutes before restarting. I was able to drive to the dealer on side roads at no more than 35 mph without another incident. The mechanic told me the throttle body needed to be replaced and it is on backorder until mid-July - 5 weeks away! furthermore, since it is not on recall, they won't pay for a loaner.

- Franklin`, MA, USA

problem #26

Jun 042013

Milan 6-cyl

  • 39,500 miles
The engine stalls unpredictably. Check engine light comes on. After a short period, the engine can be started and the car driven without recurrance of the problem, but the check engine light stays on. Local Ford dealership diagnostics indicate problem with the electronic throttle body.

- Moses Lake, WA, USA

problem #25

Apr 192013

Milan 6-cyl

  • 40,000 miles
In April of 2013 I left work and got up to 45 mph when the car jerked and then lost all power. I floored the gas and the engine did not respond. Was able to pull off the road and noticed a wrench icon light. I stopped the car and put it in park then gave it some gas with no response at all. The car was just barely idling. I shut it off and restarted it, took a few seconds longer than usual for it to start but it seemed to run fine after that and the wrench light was now off. Called the dealer and they said if it's running ok to just keep an eye on it, it might not repeat. I noticed the car would occasionally start jerking like a transmission problem. Took it into the dealer on May 28, 2013 and they could not find a problem. They said it sounded like a throttle body issue but they had none in stock and were back-order. On June 7th I was driving and the car again lost all power, pulled off the road and restarted. Car started but was jerking a lot more. Next day it lost power again as I pulled away from a stop light. Pulled over again, restarted, put in gear and the throttle did not respond. I went through this for 6 restarts until the throttle would respond. This time the engine light came on and remained on until it went to the dealer today. The dealer put my name on a wait list for a new throttle body and said it would be 3-6 weeks until it came in. I am now stuck with a car I'm paying on but can not drive for 3-6 weeks. I'm lucky this didn't happen on a highway or going through a busy intersection. Ford should be forced to recall these.

- Vallet City, OH, USA

problem #24

Jun 072012


  • 63,000 miles
The contact owns a 2010 Mercury Milan. The contact stated that while accelerating, the limp mode system engaged as the vehicle stalled. The contact took the vehicle to a local mechanic for a diagnostic test. The test results did not show any defect codes. The contact did not take the vehicle to a dealer for a diagnostic test. The failure mileage was 63,000.

- Kyle, TX, USA

problem #23

Feb 112013


  • 38,000 miles
Vehicle stalled and then stopped while in traffic. Re-started, traveled short distance, and it stopped again. This has continued to occur many times while approaching intersections, pulling on highway ramps, and pulling out of intersections. I took it to Ford (Mercury) dealer, but they could not repeat problem. No code reading. Car continued to repeat problem numerous times - no check engine light, no obd codes on reader. Car finally stopped completely. Dealer diagnosed problem as throttle body. Part is on back order - 6 months anticipated since so many (together with Ford Fusion) have the same problem. I see from NHTSA complaints that at least 35 have been registered on Milan. Ford seems to ignore the safety implications or to take any corrective actions. Started just after purchase (31,000 miles). Now had 41,000 miles.

- Germantown, MD, USA

problem #22

May 272013

Milan 6-cyl

  • 24,100 miles
This is the first time this has happened but it happened twice in the same day. When driving the vehicle we experienced the "limp home mode" problem. I can see this has been well documented and the investigations are ongoing. Here's an additional problem with this event, we never got an indicator light of any kind on the dash. We took the vehicle in for service and the dealer was unable to retrieve any errors at all off the computer and they were unable to recreate the problem. Needless to say they were unable to take any corrective action. I pose this question, why when the vehicle obviously detected a problem to go into "limp home" mode would it not record the error in the computer" why would the dealership be unable to see it"

- Boise, ID, USA

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