2010 Mercury Milan engine NHTSA complaints: Engine

NHTSA — Engine Problems

2010 Mercury Milan (Page 7 of 8)


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,300 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercury Milan engine problems

engine problem

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2010 Mercury Milan Owner Comments (Page 7 of 8)

« Read the previous 20 complaints

problem #21

May 162012

Milan 6-cyl

  • 17,000 miles


The problems have occurred over the last year at low speed while accelerating, when shifting into reverse and at constant speed of 40mph. While accelerating from a full stop the car would suddenly stop accelerating for a few seconds and then lurch forward and begin to accelerate again. Upon startup the car lurched when put into reverse to exit garage. On 5/22/13 the car suddenly went into " limp mode" while at a speed of 40mph. It has been diagnosed by Ford dealer as a throttle body problem. The throttle body is on backorder with no definitive ship date. Car cannot be driven.

- Palos Heights, IL, USA

problem #20

Apr 192013

Milan 6-cyl

  • 33,000 miles
On April 19, 2013, I had one incident where my car lost power with no warning. I was going approximately 40 mph. I suddenly realized I had no power and noticed that the wrench light and other lights came on. I was able to steer the car off the road. I had to turn it off and then restart it. I took the car to the dealer service dept but they said they couldn't find anything. It seemed to run rougher for the next month but didn't stall again until May 16. At that time I was going approximately 30 mph. On May 17 it stalled two times while going 70 mph on the interstate. On May 19 it stalled one time while going 60 mph so I parked the car for the weekend. I called the dealer and had to drive over an hour to the dealer. It stalled three times on the way to the dealer. I drove with my flashers on the entire time because I was terrified that I was going to be in an accident or worse. My dealer has determined that it is the throttle body. My car has been stuck in the shop since May 20 waiting for the part that is on nationwide indefinite back order and there is no fix date in sight. My car is not drivable and I am just thankful that I haven't had an accident or been killed because of this problem. I have lost confidence in my car which I was so happy with. I also am paying on a car that I can't even drive.

- Jackson, MO, USA

problem #19

May 242013


  • 49,000 miles
The first time this happened I was doing 60 mph on the freeway an my car lost power an would not accelerate but I could still turn an brake but the engine was stalling an shaking an the wrench light came one. I coasted off the road shut the car off an restarted it after a few minutes an the engine turned over for about 10 seconds before starting up an it drove fine. I took it in to the dealership an they said they couldn't do anything because they couldn't get the fault to happen so I took my car. Over the last few month it has happened multiple time but now it will stall out an the have the wrench light come one again an when I restart my car it will go about 50 feet an happen again about 7 times in a row. I have taken it to the dealership a few times an I keep getting the same answer.

- Lakewood, WA, USA

problem #18

Apr 062013

Milan 6-cyl

  • 38,000 miles


Car will lose power at any giving time or speed above 40mph. You must then try to pull off road and turn off and restart. It would only do this once a week, but now it's doing multiple times a day. Dealer will not address it as a warranty problem due to fact it has over 36000 miles on it. Tried to order replacement throttle body thru them but it on back order.

- Winchester, KY, USA

problem #17

May 162013

Milan 6-cyl

  • 73,490 miles
While driving my 2010 Milan at the speed of 55 mph, the car shook slightly and the wrench light appeared. The car began to lose power - I was able to steer with no problem. I could not accelerate. I shut the car off - and started it again. The first time it started with no problem. Within driving 4 more miles, the same thing happened again. This time I was driving 25 mph. It happened seven more times before the check engine light came on. Each time when I tried to start my car, it kept turning over before it would start. I waited for an hour on the side of the road waiting for the tow truck. When the tow arrived, the car started just fine - the check engine light was still on. This is extremely dangerous! I was driving in rush hour traffic and was almost rear ended on the highway. Again when it occurred in town, there was no where for me to coast off to the side of the road, I had to stop in traffic to restart me car.

- Bluemont, VA, USA

problem #16

May 122013

Milan 4-cyl

  • 57,000 miles
Driving about 40-50mph in traffic, the car suddenly jerked, felt like a hard gear-shift. The green wrench light & orange engine light came on and the throttle was unresponsive. The car still had power but no acceleration, engine sputtered, had to pull off the road while coasting, car was idling very rough so was shutdown. I was able to restart it but the problem recurred four times the next two days. Stopped at advance auto parts since it was early evening, they pulled dtc P2111 "throttle actuator control system stuck open" from car's computer and he says the throttle value is sticking. Scheduled service at world Ford dealership where car was purchased just four months prior. I was told the throttle body needed replacing "this is very common, we replace them all the time" he said. I purchased a powertrain extended warranty with the car that states it covers the "throttle valve" among its covered parts but the service man first says that's different than the "throttle body" (my understanding is the throttle valve is the plate inside the throttle body that opens/closes controlling airflow to the manifold, it that is "stuck open", it should be covered). He then says he doesn't even know what a "throttle value" is and says it will cost approx $350 to repair. They obviously know this is a problem and are taking advantage of their customers replacing the faulty parts.

- Cantonment, FL, USA

problem #15

May 042013


  • 37,772 miles


I was driving at 50 mph and pull out to pass another card accelerating to 55 mph. The car lurched and started to lose power. I thought it was temporary but it continued to decrease to 40, 30, 20 and 10 mph which I pull over to the side of the road to prevent a hazard on the highway. I called aaa for a tow which arrived about an hour later. The next morning I decided to try and start the car. The wrench light was off and it started but I did not drive it. The next day which is Monday I decided I was going to chance it to take it to the dealer 30 miles away. It actually made it there and the diagnostic done by the dealer came up with no repair codes for the vehicle, subsequently, I picked it up and drove it home at the end of the day. On Tuesday, it started up and one mile from the house, it clunked out again and lost power. Again I called aaa to tow me to the dealer. I guess because it was a recent occurrence, the code showed up in the diagnostic so they claim it is fixed by replacing the throttle body assembly. It has driven well for one day and I hope it continues. Is this basis for a recall. Please advise.

- Ocean Pines , MD, USA

problem #14

Apr 192013

Milan 6-cyl

  • 26,041 miles
While driving down a straight stretch of road at a steady 45 mph the vehicle suddenly lost power and the engine dropped to idle. Accelerator did not have any effect on engine RPM. Coasted to side of road and stopped. Proceeded to turn off vehicle and restart, accelerator response returned to normal.

- Lakeland, FL, USA

problem #13

Apr 022013


  • 54,500 miles
While driving on the highway, my car stopped accelerating and the rpms did not budge even when I stepped on the gas. A few seconds later the front end of my car (which I am assuming was the engine) began sputtering. A service light also appeared which is the one that is shaped like a double-sided wrench. I pulled off of the road and turned off the engine. I turned the engine back on a few minutes later and it started without any problems. I took my car into a Ford dealership an hour after and they could not find anything wrong. They plugged in the computer and it did not detect any issues. I asked them to pop the hood to see if they could notice any obvious discrepancies but they refused to. They stated that they could not do anything for me because the problem was not currently happening.

- Philadelphia, PA, USA

problem #12

Mar 222013

Milan 4-cyl

  • 58,526 miles
I was traveling at 65mph on the freeway when the wrench emblem went on my dashboard and I lost acceleration. I had the gas peddle pushed to the floor but there was no power. I pulled off the road and turned the car off and restarted it. I was able to get off the freeway and home. I have read several similar accounts and am surprised that Ford has not had a recall due to this issue. Does someone have to die before Ford will pay attention to this defect?

- Valley City, OH, USA

problem #11

Jun 232010


  • miles


Surging of engine while pulling into driveway to park. Surging has happened intermittently. Most recently, 2/27/2013. While traveling approx. 20 mph, brakes failed and surge occurred. L turn off engine put it in park, waited a minute and restarted engine, proceeding home without incident. Total occurrences--6 times since purchase. Dean arbor Ford alpena mi replaced air mass sensor, front brakes and air filter 2/28/2013......$596

- Presque Isle, MI, USA

problem #10

Jul 252012

Milan 4-cyl

  • 10,000 miles
Purchased this car used in July 2012. Is a 2010 and had low miles on it. Dealer claimed vehicle was a lease and was turned in. After driving the car several days, it stalled at stop sign, no engine light appeared. After re-starting, it drove fine. Several weeks later, vehicle again stalled at stop sign. No engine light. Vehicle was brought to dealer where the throttle body was replaced. Several days later, vehicle again stalled at stop light. This has been going on for over 9 months. It may not stall for several weeks. Dealer kept the car for one week, with a mechanic driving it as it was hooked up to portable diagnostic machine. It never stalled, nor did it show any engine lights. Dealer claims they cannot fix it if they do not see any indicators on diagnostic machine. It is no longer under warranty and if I want to continue to pursue this, I have to pay for each trip. Certainly, someone must have an idea of what is causing this as this seems to be a safety issue. I am expecting to be rear-ended any time now.

- Lyman, ME, USA

problem #9

Jun 152012


  • 45,000 miles
While operating the vehicle under normal conditions the vehicle would stall out and lose power resulting in rapid decrease in speed and create unsafe driving situations. Car would still be running but pressing the gas would not result in acceleration. Turning vehicle off and restarting again would sometimes remedy problem but problem increased in frequency and severity, even happening to my wife while driving the vehicle on the highway at speeds in excess of 60+ mph traveling through bridge/tunnel system in local area.

- Norfolk, VA, USA

problem #8

Jul 022012


  • 48,000 miles
The contact owns a 2010 Mercury Milan. The contact stated that while driving 65 mph, the vehicle stalled and the check engine warning lamp illuminated. The vehicle was taken to the dealer, who diagnosed the failure by resetting the power train control and changing the engine oil. The dealer stated no codes would show after running different diagnostic test. The vehicle was taken to the dealer on more than one occasion for the failure. The manufacturer was not notified. The failure mileage was 48,000 and the current mileage was 52,000.

- Menomonie, WI, USA

problem #7

Oct 302012

Milan 4-cyl

  • 33,437 miles
Stalled three times, without warning, while traveling at 50 mph. Almost rear ended each time. Vehicle 38 month old and less then 34,000 miles. Replace throttle body. Please have Ford check into this before someone gets hurt.

- Dearborn, MI, USA

problem #6

Oct 012012


  • 52,500 miles
2010 Mercury Milan engine suddenly died on an urban interstate with similar symptoms of running out of fuel, and has died multiple times since. Wrench light illuminated as engine died, but no check engine light or codes appear for diagnosis. Must shut off engine, then able to restart engine. Engine dies randomly and is not affected by moisture, temp, or time driven. Condition is hazardous anytime acceleration and control are critical. Website entries indicate this is a widespread problem. Took into Ford dealer once for diagnosis and dealer replaced air filter, did not fix problem. Throttle body suspected culprit, but no diagnostic codes appear.

- Hales Corners, WI, USA

problem #5

Sep 282012


  • 45,000 miles
I would like to know why nobody has done anything about this throttle body problem. If you look online and you will see how many complaints there are about the same problem. I would like this to be on the recall list so all of the ones that own this car will not have to pay anywhere from 300-500 to get it fixed. This is a safety problem I was driving on I295 going about 6mph and I lost all throttle control, I'm in the far left lane and had no where to go so I'm coasting to the right shoulder and all most got hit 4 times. I would say this is a really important safety problem. I read about 35 of the same problems online and I haven't seen anyone from your company or Ford comment on this are they waiting for someone to get killed before anything gets done to fix this. I will be calling Monday morning to see what you or Ford will do about this problem if nothin is done I will contact a lawyer and the news media. We were almost killed and something needs to get done at Ford cost not the people who thought they had a safe car.

- Deepwater, NJ, USA

problem #4

Sep 052012

Milan 6-cyl

  • 50,000 miles
The problem started almost a year ago but did not seem to occur all the time. From take off, the car would stall and then re-engage with gusto. Up until the other day the car lost all power but was idling. I was able to move to the shoulder of the roadway, attempted to listen to what I heard and thought it was a bad gas issue and noticed the wrench and engine lights were on. I turned the vehicle off and then restarted to have full gas pedal response but the engine light stayed on. I proceeded down the road to the interstate but decided to get some fuel (3/8 of a tank existed) and some fuel additive. The car stopped and started without avail, as I entered the interstate 30 ramp the vehicle lost all power again. I pulled to the shoulder and repeated the previous restart. I called landers Ford in benton, ar and told them the issue and would be bringing the car into the facility. Not wanting to get back onto the interstate and possibly causing a wreck or traffic blockage, I drove using the outer road, the issue occurred at least twice while en-route. This is a continuing problem as my google search revealed and could be a major highway safety issue for someone living within the major areas of America. I have contacted Ford, the attorney general, and the BBB. The electronic throttle body is not something that should need replacement with newer vehicles and must be a known issue because it is listed as "not covered" under the vehicle warranty!

- Mabelvale, AR, USA

problem #3

Jul 272012

Milan 6-cyl

  • 46,000 miles
I was driving down the interstate a couple of weekends ago and all of a sudden my cruise control shut off and I had no throttle response. I pulled over and the engine sputtered very badly. After turning the engine on and off, I made it to my destination. When I was coming back on Sunday, this preceded to happen two more times to me. Once when I was in the middle lane of a heavy traffic location. I couldn't accelerate or do anything besides break and avoid an accident, which was very close. I am lucky that no one got hurt but it became very evident that there was something wrong with the throttle in this car. After researching it more, I starting reading some of these same complaints, and the Ford mechanic I took it to even said this isn't the first or even the second time he has heard of this failing on the 2010 Milan. He claimed that was due to the electronic throttle bottle and believed it was from a defective unit on most units (good to know the problem except it wasn't covered under warranty, not recalled, and cost me $500). After hearing this, there is no way that this can not be recalled and fixed on every Milan that has this same unit with the same serial number. I don't know if any accidents have occurred directly from this problem but I was close to one that definitely would have cost some people some lives. I am sure if this is a defective unit it will definitely cause one soon.

- Wausau, WI, USA

problem #2

Jul 052012


  • 77,200 miles
I was driving approximately 50 mph. The car began to slow down, and it jerked and hesitated and began to decelerate as it continued the jerking and hesitation. The car would not respond to the accelerator at all. Continued to jerk and slow down and the engine and transmission were not functioning properly. I pulled in to a gas station and stopped the car.

- Conway, AR, USA

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