NHTSA — Service Brakes Problems

CarComplaints.com Seal Of Avoid Like The Plague

2.4

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
64,167 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Mountaineer brakes problems

brakes problem

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2002 Mercury Mountaineer Owner Comments

problem #3

Mar 112017

Mountaineer

  • miles

A D V E R T I S E M E N T S

I purchased a vehicle on March 11, 2017 from a dealership named redefined auto sales in skokie, il. Since I have purchased this vehicle, I have spent over $1,500 in costs for repairs to this vehicle, beginning with I had to get an oil change on the same day that I purchased the vehicle because the change oil required light came on as soon as I exited the expressway in route from the dealership. Also, as I was en route from the dealership, on the expressway a motorist tried to cut me off and that is when I found out that the horn was not working. Things have just went downhill from there.

- Chicago, IL, USA

problem #2

Mar 112017

Mountaineer

  • miles
I purchased a used vehicle from redefined auto sales located in skokie, il on 3/11/17. Since then I have spent over $1500 in cost for repairs on this vehicle, beginning with I had to get the oil changed the same day that I bought the vehicle because the change oil required light came on as soon as I exited the expressway, I almost got into a serious accident on the expressway in route from the car dealership because a motorist tried to cut me off and that is when I discovered that the horn was not working. The next day the power door locks stopped working and things just has went down hill since then, the vehicle is in the shop right now as I'm typing this, I have not driven the vehicle anywhere other than back and forth to repair shops. I filed a complaint with the BBB but nothing was done about the complaint because the business responded saying the vehicle was used and I rejected the response and then received an email from the BBB saying that the case was closed. This vehicle was a lemon with a lot of issues and none of those issues were disclosed to me when I purchased the vehicle.

- Chicago, IL, USA

problem #1

Nov 042014

Mountaineer

  • 192,500 miles
Changed front pads ( never opened bleeder)then had soft pedal, after that changed frond brake lines master cylinder, booster, ABS control unit and calipers still soft pedal. Then used snapon scan tool to perform brake bleeding in ABS control unit, still problem persisted, as of now still no luck (bleeding all 4wheels in factory specs have been perform/bench bleeding) still soft pedal.

- Lynchburg, VA, USA

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