NHTSA — Structure: Body: Hatchback/Liftgate: Hinge And Attachments Problems

CarComplaints.com Seal Of This Might Hurt


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,299 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Mercury Mountaineer body / paint problems

body / paint problem

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2003 Mercury Mountaineer Owner Comments

problem #5

Jun 062013

Mountaineer 6-cyl

  • 90,000 miles


The contact owns a 2003 Mercury Mountaineer. The contact stated when attempting to the close the rear liftgate, the right side support hinge fractured. The vehicle was not repaired. The manufacturer was not notified of the defect. The approximate failure mileage was 90,000. Updated 9/4/13 the consumer stated when he raised the liftgate, it came down and the emblem cracked. The right hinge broke and the right rod froze.

- Temple, TX, USA

problem #4

May 232007


  • Automatic transmission
  • 74,494 miles
The contact owns a 2003 Mercury Mountaineer. The contact stated that the rear driver's side wheel bearing was replaced 3 times within 16 months. On October 1, 2008, while driving out of the driveway at an unknown speed, she heard a loud noise. The vehicle was towed to the repair shop and the mechanic stated that the rear driver's side wheel bearing failed. The contact stated that the vehicle was not driven on dirt roads, only in the city. She feels that either the wheel bearing is defective or the Ford dealer did not properly correct the previous failures. The Ford dealer stated that the vehicle is out of warranty and the wheel bearing is only good for 12,000 miles. The manufacturer took a report and stated that they will forward her information to the dealer. From there, the dealer will determine if the vehicle will be repaired. The failure mileage was 74,494 and current mileage was 104,000. Updated 11/14/08 the driver side visor was hanging down, the vehicle stalled on several occasions. The lower ball joints and outer tie rod ends were replaced. The rear hatch window cracked. The vehicle would crank, but it would not start. Updated 11/18/08.

- Milford , MI, USA

problem #3

Mar 012005


  • miles
'recall campaign' Mercury Mountaineer 2003 for liftgate hinges, parts not available. The consumer has been unable to get the recall repair done, because the parts were unavailable.

- Waycross, GA, USA

problem #2

Oct 112004

Mountaineer 8-cyl

  • Automatic transmission
  • 19,000 miles
The consumer has been unable to get the part for the liftgate. NHTSA liftgate bracket recall 04V442000. Liftgate repaired on 2/3/05.

- Galena, IL, USA

problem #1

Dec 152004

Mountaineer 8-cyl

  • Automatic transmission
  • 58,000 miles
Consumer states there is a crack in the plastic molding around the rear liftgate glass. Consumer is concerned that the crack may cause the glass to fall out. The dealer was notified.

- Laurel, MD, USA

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