NHTSA — Structure: Body: Hatchback/Liftgate: Support Device/Strut Problems

CarComplaints.com Seal Of This Might Hurt

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
117,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mercury Mountaineer body / paint problems

body / paint problem

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2004 Mercury Mountaineer Owner Comments

problem #2

Jul 072014

Mountaineer

  • 211,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Mercury Mountaineer. The contact stated that the latch on the hatch back fractured. The contact opened the door and the door came down and struck her head. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the problem. The approximate failure mileage was 211,000.

- Houston, TX, USA

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problem #1

Jan 302007

Mountaineer 4WD 8-cyl

  • Automatic transmission
  • 24,000 miles
The contact owns a 2004 Mercury Mountaineer. The contact stated that there was a crack near the rear hatch. The vehicle was taken to the dealer, but was no longer under warranty. The current mileage was 25,000, and failure mileage was 24,000.

- Pennington, NJ, USA

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