NHTSA — Latches/Locks/Linkages: Doors: Latch Problems


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Mercury Villager accessories - exterior problems

accessories - exterior problem

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1998 Mercury Villager Owner Comments

problem #4

Oct 122005

Villager 6-cyl

  • Automatic transmission
  • 20,000 miles


The vehicle automatic door locks automatically lock the doors this has happened innumerable occasions. This began shortly after purchase of the vehicle in 1998, and continues today. The doors ar not to lock if the keys are in the ignition, and they do. This has occurred while driving the vehicle, while it is parked, when entering, and exiting the vehicle. The interior doors do not override the locks, and in an emergency, one would be unable to exit the vehicle if they were to lock. Usually this occurs most often when the doors are being closed; and if the battery is unhooked, and reconnected, it may remedy the situation for several days. The rear automatic windows go out when you press the buttons to make them go in, and the rear wiper stays down as if the window is unlocked. That can be remedied by unlocking the window, and relatching it, it usually stays up for 2-3 days. When you attempt to retract the rear windows, they will not go in automatically. I have contacted putnam Lincoln Mercury in fort smith, Arkansas, and I do not have the money to complete these repairs which could possibly cause injury or death if the doors locked someone in. In other news, the gas pedal is sticking also, this happens when you take off in the vehicle, and happens every time. This has also been reported to the dealership.

- Boles, AR, USA

problem #3

Jan 012002


  • Automatic transmission
  • miles
A defect in the keyless entry system of 1998 model year Mercury Villager minivans causes uncontrolled locking and unlocking of the vehicle doors. Company is aware of the defect and a technical memorandum exists regarding this problem but the company refuses to take responsibility for repair of the defect.

- Savannah, GA, USA

problem #2

Jan 012003

Villager 6-cyl

  • Automatic transmission
  • 24,000 miles
The power door locks lock when ever they seem to want to, when I unlock them they will lock again as im trying to open the door.

- Tamarac, FL, USA

problem #1

Jun 012000


  • miles
When consumer closes the door all four doors will lock. Dealership was unable to determine a cause of defect. There are tsb's 982012/ 98225/ 98236/ 984814/ 984815, and 5051 for this defect. Please provide any additional information/attachments.

- Seminole, FL, USA

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