This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Mini Cooper S Clubman. The contact stated while the vehicle was parked, the contact noticed that the driver's seat belt was inoperable. The contact stated that the seat belt failed to function properly, and the seat belt assembly failed to latch securely. An independent mechanic arrived at the residence and diagnosed the vehicle. The contact was informed that the seat belt assembly had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
- San Jose, CA, USA
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- San Jose, CA, USA