fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,111 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Mini Cooper Countryman wheels / hubs problems

wheels / hubs problem

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2011 Mini Cooper Countryman Owner Comments

problem #1

Mar 072013

Cooper Countryman 4-cyl

  • 10,111 miles


At a warranty service for an exterior trim item, the MINItech went to verify my mileage and also examined my run-flat tires in detail (Goodyear 225/45 R18 efficient grip). He advised that two tires had defective sidewalls and said they needed to be replaced. He even recommended a different brand. The tires were under warranty and I really had no choice but to have them replaced under warranty terms. Because it was an AWD vehicle, I chose also to have all four replaced. 4000 miles later, I noticed a sidewall bulge on one of my front tires. I complained to MINIthat the tires they were providing were defective and had I thought more about the MINItech's actions in the beginning, I would have suspected that MINIwas aware of the problem at the outset. MINIusa response was as expected, giving me a lecture on what causes a tire to wear and fail etc., and advised the problem was between me and Goodyear. I told them that their response was not adequate and I would file a complaint with the consumer protection Agency, which I did. My situation concerns me. I noticed on-line that there were numerous complaints about run-flat technology and wonder if this is a faulty conclusion that the weight saved by eliminating spare tires, jacks, etc justifies the gas consumption objectives. I am not surprised how "stand-off-ish" the tire dealer and MINIare, simply because this is a serious safety issue to boot.

- Hendersonville, NC, USA

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