This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 MINICooper countryman. After parking and turning the vehicle off, the front driver and passenger doors would not unlock and the doors could not be opened. After making several attempts to unlock the doors, the contact had to climb to the rear seats to exit through the rear door. The contact replaced a fuse that enabled the front passenger side door to unlock, but the front driver side door remained locked. The failure was not diagnosed or repaired. The manufacturer was notified of the failure. The local dealer was not notified. The failure mileage was 117,000.
- Fresno, CA, USA
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- Fresno, CA, USA