NHTSA — Unknown Or Other Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Mitsubishi Eclipse Cross miscellaneous problems

miscellaneous problem

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2019 Mitsubishi Eclipse Cross Owner Comments

problem #1

Jun 102019

Eclipse Cross

  • 16 miles

A D V E R T I S E M E N T S

The 1st day I purchased my car, it was pulling to one side and swaying from left to right. Because I purchased my car late one Saturday evening, and the dealership closed until the following Monday, I couldn't make a report until that Monday morning. The 'head' mechanic at the dealership took my car for a drive with me riding with him, and stated, 'the pulling and swaying you feel is normal. The way these cars are made were computerized this way.'. because I'm not familiar with cars, I took the mechanic at his word until about 1.5 months later I lost control of my car sliding partially off the road. I filed a complaint with Mitsubishi @ 1-888-648-7820, file [xxx]. I have not received a resolution to this problem, and I have been getting the run around ever since. It's been almost 4 months now. I spoke with marius at Mitsubishi manufacturing, and then I was referred to larry johnson at don herring Mitsubishi in irving Texas. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Grand Prairie, TX, USA

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