NHTSA — Visibility: Sun/Moon Roof Assembly Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
36,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Mitsubishi Lancer windows / windshield problems

windows / windshield problem

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2016 Mitsubishi Lancer Owner Comments

problem #1

Apr 052018

Lancer

  • 36,000 miles

A D V E R T I S E M E N T S

I was driving down the freeway at 65 mph, when I heard a very loud sound, like a gunshot, and my sunroof shattered. There was no rock or impact to my car, it just spontaneously exploded with glass raining everywhere. When I took it to the dealership, they told me it was clear that there was no rock impact to the sunroof because of the way that the remaining glass was bowed outward. However, when they submitted the documentation to Mitsubishi corporate, after 8 hours of review, they declined to cover it under warranty, stating that it must have been due to a rock impact or other collision and not because of a glass or manufacturer defect.

- Lacey, WA, USA

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