I was driving down a country road in the morning, temperature was about 60 degrees. The sunroof on my 2010 Mitsubishi Outlander was not open but the safety screen was pushed back. As I was driving down a country road out of nowhere I heard a loud explosion. The noise is what I would describe as a loud bang or gunshot like sound. I could feel pieces of glass fall down on top of me. When I looked up I could see that there was a substantial hole in my sunroof and all of the glass around the hole was shattered into a million pieces. Upon closer inspection of the glass upon stopping my car, it became clear that the glass was broken from the inside of the car with the glass blowing partially outward. There was no outside force that caused this to occur.

- Buffalo, NY, USA

When vehicle is in stop-and-go traffic and air system is on outside air, strong exhaust fumes enter the cabin of vehicle. Also when vehicle was traveling in regular highway traffic approximately 60 miles per hour and when the defroster or heater are on, strong exhaust fumes enter the vehicle cabin. This issue just started in the last month. The air filter and cabin filters have been changed in May. Routine maintenance is kept up.

- Arlington, TX, USA

Paint on hood started to chip around 48,000 miles. Each time I apply touch paint, the paint start to crack in the same area over from the touch up.the shiny gloss is still there is just the paint began to chip off. I have 60,000 miles on the car now and 2 new chips appear on the hood

- Gulfport, FL, USA

Brakes which cause the vehicle not to move or move slower than 20mph. Fresno dealer was unable to be contacted for months. My wife has been frustrated with a vehicle that was supposed to be the one thing to keep our family safe. Traveling with our 2 children under the age of 2 has not felt safe in this vehicle.

- Hanford, CA, USA

4/08/2017, my car made a noise like someone had shot out my back windshield. I was stuck in traffic and I could not see exactly what had happened, neither could I exit off the interstate. I went about 20 yards and then heard another explosion like my glass had shattered. I was looking around to see if I could see anything, I could not. I heard the glass still moving, something told me to slide back the cover of my sun roof a little. When I did, I saw that my sunroof had exploded. I did not get injured because I had the sunroof cover closed. What a nightmare. The Mitsubishi dealer has agreed to fix the sunroof free of charge. My car has only 54,000 miles. I have been driving Mitsubishi for 30 years and have never experienced anything like that.

- Gulfport, FL, USA

Cross member recall. I went to do the cross member replacement at cornerstone Mitsubishi in wilmington, MA 01887 on 4/8/17. In addition to replacing the cross member, they also replaced my brakes. Totally they charged me $700. The whole service took less than 3 hours (12:05-3:00 pm). Based on Mitsubishi recall policy, to replace the cross member and finish the crossponding safety inspection, it would take at least 2 hours and it should be free of charge. However, I paid for for the labor for 4 hours at $120 per hour and it is $480 totally. I believe they performed unnecessary repair to my car and charged labour fees for the free safety recall (for detail, see the attached document). Please look into this case. If you need any more information, please let me know. I want my money back.

- Medford, MA, USA