I was in a head on collision on 12/13/2022, and the air bag failed to deploy. The failure of the air bag deployment cause my chest to slam into the steering wheel along with my knees on the steering column. I went to the hospital for observation and any unknown injuries. My chest hurts and knees along with consistent visions of my life flashing in my mind due to the trauma of this incident. The police, nurses, family, and friends said that I-€™m lucky to not have serious injuries from the failure of the air bag deployment. I have pictures, police report, and other supporting documents. My 2018 Outlander air bag deployment failure is a serious issue, and it needs to be looked into due to safety, lives, and failure from the air bag. Police report number is on drivers involved. All other vehicles involved air bags deployed, but my Outlander-€™s air bag failed to deploy. Dangerous to myself or other air bag failures. The manufacturer of the vehicle need-€™s notified with a full investigation into this matter.

- Winston Salem, NC, USA

I was driving when a woman pulled out In front of me. I was going 49 mph and have the EDR report to prove so. (I was wearing my seatbelt). The front of my car smashed into the rear end of her car and I smashed the right side of my head into the steering wheel. I-€™ve sustained a traumatic brain injury, long term post concussion syndrome along with a page long list of injuries that I-€™m still dealing with. It-€™s been a little over a year and my injuries are just getting worse. Mitsubishi sent a guy out to read my Event Data Recorder with promises of giving me a copy of the report. After 6-7 months of them refusing me the report and telling me the air bags should not have went off i hires a lawyer to subpoena a copy of the report. It says the safety features failed. But here I am left with a car that-€™s totaled and injuries I will never recover from. I also did research and found out that my car was made in the same plant on the same line as the other 68,000 recalled 2018 outlanders. I can-€™t understand why mine wasn-€™t part of the recall"!"! It was made in between the dates as the other 68,000 that was recalled.

- West Branch , MI, USA

The contact owns a 2018 Mitsubishi Outlander. The contact called on behalf of the driver his daughter. The contact stated that while his daughter was at a complete stop, a vehicle driving at 50 mph failed to stop and crashed into the contact rear removing the vehicle rear bumper, and tail lights, the driver proceeded to spin the contact vehicle in a circle, and pushed the contact vehicle into the vehicle in front. The driver air bag, passenger front air bag, the steering air bag, the side air bags failed to deploy. The driver head hit the steering wheel, driver sustained disk, injury, head trauma, concussion, ears ringing, memory lost, neck, back injury, can not look into bright light. The passenger sustained head trauma, neck, back, knees injuries. The read oak police department was present, the vehicle was towed to a collision shop. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 53,000. Consumer stated there was no deployment of the airbags.

- Waxahachie, TX, USA

On March 11 th, my Outlander was unable to stop and had minimal traction in about a quarter of an inch of snow causing my vehicle to hit a tree head on. I was driving under 30 miles an hour when the accident occurred. After hitting the tree, the steering wheel began to smoke. I was able to exit the vehicle and turned around to see the airbag only partially deployed. From there, my vehicle was declared a total loss. Now, after requesting my insurance company to demand a safety inspection from the Mitsubishi dealership to no avail, I've contacted Mitsubishi corporate and gave them my accident report with high concern in regards to the recall #18V621. I have offered to tow my Outlander to the dealership and they have responded to my concern by refusing to evaluate and inspect this vehicle. When I last spoke to my case manager at Mitsubishi corporate, she let me know there is nothing they will do. I have called the nashua nh dealership to make an appointment for safety inspection of this recall and they have refused to have the service department investigate. Today, I have been told upon towing my vehicle there that they refused delivery of the Outlander. I have not agreed to the settlement offered by my insurance and continue to seek means of having this vehicle inspected for the recall which I'm certain caused my accident. Corporate did state that if I subrogate than they may be able to diagnose my defective vehicle. As of today, I'm in the process of gathering documents.

- Amherst, NH, USA

City street driving and a notification of airbag system service required appeared on the screen.

- Shreveport, LA, USA

Takata recall.. I was involved in a front end collision and the air bags did not deploy.

- Jeffersonville, IN, USA