Hood flutters

- Philadelphia , PA, USA

Ok button on steering wheel got stuck in while driving and it turns off all anti collision systems.

- Lafayette, TN, USA

This letter is about a recent use car purchase, the car is a 2022 Mitsubishi Outlander. I purchase the car on 19 April 2023 at Mitsubishi Dealer located in Commerce California, I paid cash. The sale went OK until I ask for a second key-fob as my wife will be the second driver. I was told they didn't have a second key-fob and one would not be supplied because the vehicle is sold as is. I was not pleased about this as I paid more than $38609 cash for the vehicle. I pushed back, the dealer would not relent. I purchased a key-fob at Mitsubishi Redondo Beach California, I was told that the key-fob would have to be paired to the vehicle and that would be billable. I was really angry when told this, but had it be done anyway. My feeling was I paid a lot of money cash and I was being treated like my money didn't mean anything now that they have it. I spend four hours at Mitsubishi Redondo, I was told that that could not pair the key-fob because they didn't have the updated software. I was told to go back to Mitsubishi Commerce and have it done there. I return Mitsubishi Dealer located in Commerce California to have the key-fob paired. I spent more than four hours waiting for the repair. I was told that the newly purchase key-fob was defective, and to return the original dealer for replacement. I went back to Mitsubishi Redondo Beach California for replacement key. I was told that it would take about a week. I waited two weeks and never got a response, I called the dealer to get an update, I was told the key had arrived. I asked why I was not informed, I got a runaround about being busy. This the typical response I got when trying to communicate with Mitsubishi. They started the repair three hour later I was told that it couldn't be done because they didn't have the latest software. I ask when would it be available, I was told it could be tomorrow or the next day or next week. They said they would keep me updated. They never call with an update.

- Playa Del Rey, CA, USA

I was in crash in March speed maybe 25mph lady hit me right corer panel damagem tire bent all kinds of stuff underneath lights mirror out took 2months to repair due to parts lies after done al most 15 K in damage why SUV worth nothing now just think if she was going 50 I would not be writing this letter the SUV is a tin can on wheels any suggestion tellme I dont feel safe in this SUV

- Hobe Sound, FL, USA

Nothing but issues with the safety of this vehicle since I purchased it. Hood flutters while driving. Backup camera stops working. Audio stops working. Front end collision sensors constantly say they're blocked and can't function even when the car is clean amd its sunny outside. The dealership says they can't ever reproduce any of the issues when I take it in. They did replace the hood but it still seems to flutter a bit when driving above 50 mph. All 4 tires have severe edgewear and the vehicle doesn't even have 17000 miles on it. I have had nothing but issue after issue with this vehicle since purchasing it in May of 2022.

- Malta, OH, USA

I have reached out to dealership regarding a noise while turning since my car was bought. They changed parts and noise is still there. I reported this immediatly. REached ot to Mitsubishi Motors also. I expressed to feel unsafe and they said its nothing to worry. I just wanted to get my money back. I have all the paperwork supporting my compliant. Filed complaint to BBB ID# 18151167 Filed complaint to TX DMV complaint - 23-0003364 I have done everything I can to be able to get my money back. All the information dates and everything is on my compaints. Emails and pictures. I can forward everything if you provide me an email address.

- Houston, TX, USA

During reverse, the infotainment screen would go black for about 1 to 2 seconds so I won't be able to see the rear of the vehicle. Vehicle never had this problem prior to being updated by the dealer. The dealer was never able to fix this issue despite being brought to their attention 3 times. They were going to inform the manufacturer but appears it was never done. I have contacted Mitsubishi customer service and they never called me or attempted to address the issue.

- Edison, NJ, USA

I purchased this vehicle in March, 2022. As of January 23, 2023, this vehicle has 15,700 miles. I first noticed a problem approximately four months ago. Whenever I go over a dirt road, it feels like the back end of my vehicle is flailing out of control, as if there is nothing to hold it to the road. Because I very rarely travel a dirt road, I just figured this is how this vehicle handles, and I will just need to get used to it. Then I noticed when I would hit certain bumps or uneven spots in the road, I would rock back and forth. Again, just figured it was something I would have to get used to. I had already noticed that it hydroplaned worse than any vehicle I had ever driven, but blamed it on the type of tire which it had, and became hyper aware of any water on the roads. Even the tiniest puddle. Then winter arrived!!!! I am absolutely terrified of this vehicle on any kind of snow covered road, even if the road is barely dusted with snow. I constantly feel like I am going out of control. Whenever I have to cross a bridge in freezing weather, it literally feels as if I am actually sliding on ice the entire way across, no matter how short the bridge is. Driving in snow almost feels like you are trying to drive with a flat tire. You can not drive this car over 40mph on any road condition other than dry. In every instance I have mentioned, I feel like I have control over the steering and front tires, but nothing at all behind the front seats. Just recently, on January 22,2022, I noticed my one back tire is completely bald, and the other rear tire is not much better. I had never really looked at the tires, because, why would I on a nine months old vehicle with 15,000 miles?? I immediately, the next day took it to my Mitsubishi dealer. We were there for an hour and a half. They could find nothing. I was shocked when I looked closer at my paper work after getting home. It stated right on there that excessive wear on the rr tire has been a common issue on these vehicles.

- Spring Creek, PA, USA

The hood shake very bad when you get up to about 60mph. It scares me because I feel like it may come unlatched. I-€™ve complained to the dealers everyone I go in for maintenance. Anyone I know who has one of these vehicles have the same issue

- Madison , WV, USA

Driver side mirror does not always open back up when unlocking the car. Have to close the mirrors and then open them again. Cruise control will hard stop when a vehicle comes in front and takes too long to speed back up after car is no longer in front. Dangerous on high speed highways. You have to turn off cruise control when this happens to get back up to speed. Hood replacement was requested a year ago. Still waiting and still nervous driving it. Backup camera still turns off in reverse. You have to wait for it to come back on before continuing reversing. So many problems from day one. If I could, I'd get rid of this.

- Roper, NC, USA

Received recall for infotainment. A-IVD screen may appear blank while in reverse. I did not have a problem with A-IVD screen in reverse going blank. But, after doing recall, now my screen goes out for about 3sec. ( Periodically not all time). Would advise if no problem with A-IVD don-€™t do recall!!! Now after contacting Mitsubishi they are aware of this happening to units with no problem. Ask to return to original software was told they will get back, well haven-€™t heard a thing!

- Bridgeport, WV, USA

The first incident happened prior to knowing about the fuel pump recall. My 16 year old was driving home with other 3 younger children and the vehicle just stopped driving while they were on the interstate. Thankfully he handled the situation well and was able to coast to the shoulder safely. At only 16 and a new driver, things could have gone very badly. I never dreamed my children would be in such a dangerous situation in my brand new vehicle. The vehicle would not do anything. I could not even lock the doors. It had to be drug onto a wrecker truck because everything was locked up. It was this incident that I learned about the recall. We had no vehicle for 4 days but the problem was -€œfixed-€. Then a month later I was driving on the interstate and the vehicle just stopped driving again! It again completely locked up and nothing worked and had to be drug onto a wrecker. I went another few days with no vehicle and the dealership said they could not find anything. They suggested that I not let the gas go below 100 miles to empty that they thought the angle of the fuel line or something might be the issue. It-€™s scary driving knowing it could stop at any moment with no warning. I live in Louisiana and I drive the causeway often. It-€™s the longest bridge over a body of water in the world. No shoulders, no way off. Just 24 miles over a lake. I-€™m scared to death every time I get on it. And after the last incident my HUD and some other electrical things are no longer working. I have an appointment next week to have those things looked at.

- Covington , LA, USA

My outlander is not 1 year old yet, I have 3 thousand miles on my dash, and I hear noises in the steering wheel, in the dash, in the passenger seat, in the back seats, I hear air coming in the window behind the driver It's very sad for a new car.

- Daly City, CA, USA

At 5,800 miles my engine light came on. I took it to Auto Zone to have them plug the reader in and the error was -€œP0403-€ related to the EGR valve malfunction. Of course like I mentioned in another report I filed today-€¦ after a few days of driving the car it magically turned off on its own so I did not take it to the dealership because the appointment was for days after the check engine light went off on its own.

- Las Vegas, NV, USA

Unknown

- New Rochelle , NY, USA

What component or system failed or malfunctioned, and is it available for inspection upon request" - UNKNOWN and yes it is available for inspection Has the problem been reproduced or confirmed by a dealer or independent service center? - Dealership said it is a problem that they cannot fix. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -Yes when purchasing the vehicle Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" -No warning signs Whenever going over 45 to 50 speed theres a sound coming out from back, it started with a humming noise at first but now its getting worse and the back seat people can hear it loudly as the car travels over 45 to 50 mph. It is very distracting and we went to the dealership to fix the issue and they simply told us its a recent common issue and they cannot fix it.

- Manassas Park, VA, USA

I purchased a 2022 Mitsubishi Outlander SEL Special Edition. I wear a Dexcom G6 and an Omnipod Dash. The cars GHz and my diabetic equipment (2.4ghz) are running into interference. The car has stop running while driving down the road, has had all dash lights flashing on and off while driving, when locking the doors the engine has started-€¦..etc, etc, etc-€¦.My question is, is there someone out there that has any ideas or has had this problem? The dates are feb 25, feb 27 &mar 3 I purchased with 7 miles and have only driven it 3 times. There is about 400 miles from service center and others. Not sure about pictures and videos worked will

- King George, VA, USA

The hood vibrates uncontrollably at highway speed. It looks like the hood is about to come off and crash into the windshield. I called both the manufacturer and the dealer. I was told they know about the problem, but they have not figured out a fix. Mitsubishi told me they might have to replace the hood and repaint the entire car or add additional equipment to secure the hood. Mitsubishi sent me an email survey which I filled it out and returned to them. The second time I called them about the problem they told me to take it to the dealer. The problem first occurred when I drove it at highway speed. When I took another highway drive it happened again, and I pulled over to make sure the hood was closed and locked into place. Finally on January 15, 2022, I took a longer trip to another state, and it was really bad. Another person in the car saw the obvious problem and we pulled over to check the hood. We did not know why the hood was bouncing so violently and I immediately contacted both the manufacturer and dealer.

- Vero Beach, FL, USA

The hood rattles, and moves with every bump. I passed a semi truck going approximately 60 mph, the hood looked like it was going to fly up and hit windshield.

- Boardman, OH, USA

When driver at a speed of 45 or higher the hood vibrates looks as though it-€™s going to come up or fly off. It-€™s very concerning need this fixed asap

- Shippensburg, PA, USA