Call volume is set for 11 and can't be heard over common road noise. This causes distracted driving as the driver attempts to turn off bluetooth or worse to transfer the call to the phone - which is illegal in most states requiring hands free calls. This is a long known problem and was supposed to be fixed in earlier models. It still isn't. dealers can't do anything. Yet I can't crank the music up volume without issue. This typically occurs when the vehicle is in motion on either streets or highway.

- Avondale, AZ, USA

I picked up the car from the body shop code on dashboard ev system service required no gas or battery so went to gas station and vehicle wouldn't go into park went home called my wife and had her come outside she had to put gas in. Then drove to the dealership I had my wife get out and go get help she came out with a salesman. He saw what was going on so he called the manager and asked him what to do. He told him to take the car and give me a loaner. The only way to switch was emergency brake. Wouldn't go into park/neutral. Went inside asked manager come outside and see the car and he said that doesn't matter to me, what the F*** do I care about that it has nothing to do with me! so I went back outside the salesman drove into service give loaner. The next day the salesman told me nothing's wrong with the car pick it up. I have videos of this event happening and corporate closed my claim and told the dealership there is nothing for them to do because its fine and the video footage was not enough proof and not to drive the car. I reopened the claim, I wanted to talk to a higher up member of management, I asked corporate if I could keep the loaner until resolution and they said yes. So service said I have to have that loaner back that night I told him what the lady at corporate told me. He said no they didn't I told him to call and ask to pull the recorded call. The next morning I had a va appointment at 10am and was sitting in the waiting room and got called by service I need the car by 12pm I told him I was at a dr. Appt. An hour away ed him no way possible I can get it to him by noon ed him when I got back we can get it squared away he said nope tell me the address you're at and I'll come get it I said absolutely not I will bring it to you when I'm done with my appointment. They called the police and told them I stole the car returned loaner waiting on resolution.

- Rome, NY, USA

I bought my car in March of 2019 and after my first car wash I realized there was a paint defects little divots down to the primer all over on the hood and other places on the vehicle the dealership attempted to repaint vehicle paint due to factory defect three times to a non-Mitsubishi body shop and dealership did not inform Mitsubishi corporate about this matter informed the dealership in may I was not going to except this car back and would like a new car because I shouldn't have to have my brand new car painted by someone after a month or two of owning the vehicle and especially three times and still nothing they said they would trade it out and they will find something comparable for me I checked in if not every day it was every other day from April/may to October and no word back very disappointed about this matter also looking over the paperwork with another Mitsubishi dealership yesterday and looking at the way they did the paperwork at the dealership I bought the vehicle from charged me 20,000 dollars more for the car then what I was supposed to pay for it total amount they charged me for it was $52,299 from what we understand from the paperwork and it says I put down $3816.75 and never put anything down. The other dealership I went to told me that I'm 17,000 dollars in negative equity on the vehicle so it's going to be hard to trade it in and nobody with help me with this issue. The dealership I bought it from told me in this sale that I would have positive equity in the vehicle because of all of the rebates because it was a 18 rollover and military discounts and etc. And also the equity in the two vehicles I traded in were positive equity. On the invoices the only two they would give me say 2 hoods and body work nothing at all about paint see attached invoices & documents

- Rome, NY, USA