NHTSA — Equipment Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
34,333 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Oldsmobile Silhouette accessories - interior problems

accessories - interior problem

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2002 Oldsmobile Silhouette Owner Comments

problem #3

Mar 102008

Silhouette 6-cyl

  • 63,000 miles

A D V E R T I S E M E N T S

Slowly but surely, some of my electrical systems have been failing. It first started with lights burning out repeatedly, then went to turn signals not working properly, then went to power windows functioning improperly, then the temperature/mpg/oil display stopped functioning, then I had to replace the alternator and the problems got even worse. I have also had issues with the vehicle drifting up to 3 feet backwards if on a slight incline and in drive. Please check into these issues and resolve. I am scared for my family's safety due to the increasing electrical issues. I am beginning to think this may be a fire hazard. We have tried replacing the switches for the windows, the bulbs and tail light assembly. The issues with the windows get better when the switch is replaced and then get even worse than before in no time flat. In addition to these issues we have had to replace the bearings repeatedly.

- Highland City, FL, USA

problem #2

May 012007

Silhouette 6-cyl

  • Automatic transmission
  • 39,000 miles
2002 Silhouette, 39000 miles. Front wheel bearings failed. Had repaired, within 50 miles after picking up from dealership, there was a grinding when turning right. Both heated seats didn't heat. Driver's side window operated extremely slow. Intake manifold gasket needed replacement!, $1000!, 39000 miles folks! air suspension did not operate crackled. Power doors did not open when something got in the way. Bruised shoulder because of this. Premature tire wear, replaced tires at 30,000 miles. All scheduled maintenance done. Stored in a garage more highway miles than city. How did GM want to help me? dealer did paperwork when purchasing, tried to push off a cheaper model on an elderly women, and changed the promised 5 year warranty to a 3 year warranty. Mother was just so happy she got the right vehicle to take home, she never noticed the change in the warranty. Tried to work with the dealer on repairs since there were only 39000 miles, and we got a 'gee, really sorry MA'am, I understood, but there wasn't anything we could do about it. Went to the GM service line, and did not get any help there either, but she had a real purdy first name! seemed to me these were all recurring premature known failures, yet GM did not care to stand behind their product! it was a shame they pushed the 5 year warranty so extensively when they had all these vehicles on their lots. People, we've been had. I grew up in Oldsmobile, but the more I read about GM - the more likely I am to buy Toyota! the good news is that I found a dealer (not close to home though) that was willing to at least repair the first set of wheel bearings for $100. Got that on my own, not through GM service help. I just hope they will be as nice for the next set of wheel bearings that need replacement and for the gasket that was just discovered. Still waiting to hear from GM on the other issues. (not as an immediate need as the wheel bearings) I'm not holding my breath.

- Oshkosh, WI, USA

problem #1

Jan 022006

Silhouette 6-cyl

  • Automatic transmission
  • 1,000 miles
Sliding door problems since purchase. Driver electric seat "repaired" several times and still does not work. Dealer repaired rear compressor and broke cover latch. They put a hole in the front bumper at this time. Passenger front window chooses not to work at random and back left side window sometimes does not close. Tape player has ate tapes since purchase. No air conditioning!

- Ridgefield, WA, USA

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