NHTSA — Structure: Body: Door Problems


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
21,650 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Oldsmobile Silhouette body / paint problems

body / paint problem

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2002 Oldsmobile Silhouette Owner Comments

problem #6

Mar 152008

Silhouette 6-cyl

  • Manual transmission
  • 75,900 miles


The contact owns a 2002 Oldsmobile Silhouette. The day she pulled out of the parking lot with the vehicle, the ABS light, and traction off light came on. When she drove off the brake pedal and the accelerator pedal both began to wobble and vibrate. The dealer told her that the accelerator pedal vibrating will stop if she turns the traction system off. That same day. When coming out of the driveway both the accelerator pedal and the brake pedal would vibrate and would not let her press the brakes or accelerate until it stops vibrating. The keyless remote worked the first times she examined the vehicle. Once off the parking lot it would not work, it would only lock the vehicle and it made the alarm system activate. She was told by the dealer to buy a battery for the keyless remote. When she did, it still did not work. The alarm system would only deactivate when she opened the drivers door with the key and turned the vehicle on. All of the tires on the vehicle had to be replaced. The current mileage was 76,000, and the failure mileage was 75,900. The purchase date was 03/14/2008.

- Eerie, PA, USA

problem #5

May 012007

Silhouette 6-cyl

  • Automatic transmission
  • 39,000 miles
2002 Silhouette, 39000 miles. Front wheel bearings failed. Had repaired, within 50 miles after picking up from dealership, there was a grinding when turning right. Both heated seats didn't heat. Driver's side window operated extremely slow. Intake manifold gasket needed replacement!, $1000!, 39000 miles folks! air suspension did not operate crackled. Power doors did not open when something got in the way. Bruised shoulder because of this. Premature tire wear, replaced tires at 30,000 miles. All scheduled maintenance done. Stored in a garage more highway miles than city. How did GM want to help me? dealer did paperwork when purchasing, tried to push off a cheaper model on an elderly women, and changed the promised 5 year warranty to a 3 year warranty. Mother was just so happy she got the right vehicle to take home, she never noticed the change in the warranty. Tried to work with the dealer on repairs since there were only 39000 miles, and we got a 'gee, really sorry MA'am, I understood, but there wasn't anything we could do about it. Went to the GM service line, and did not get any help there either, but she had a real purdy first name! seemed to me these were all recurring premature known failures, yet GM did not care to stand behind their product! it was a shame they pushed the 5 year warranty so extensively when they had all these vehicles on their lots. People, we've been had. I grew up in Oldsmobile, but the more I read about GM - the more likely I am to buy Toyota! the good news is that I found a dealer (not close to home though) that was willing to at least repair the first set of wheel bearings for $100. Got that on my own, not through GM service help. I just hope they will be as nice for the next set of wheel bearings that need replacement and for the gasket that was just discovered. Still waiting to hear from GM on the other issues. (not as an immediate need as the wheel bearings) I'm not holding my breath.

- Oshkosh, WI, USA

problem #4

Sep 232004

Silhouette 6-cyl

  • Automatic transmission
  • 15,000 miles
2002 Oldsmobile Silhouette van the front doors are not properly sealed and allow water to intrude. This has caused water damage to the electrical components in the door. The window switches are failing and have had to be replaced, which olds service tech's stated was due to water damage. The repair person at the local dealership in sarasota said that it is a common problem for the model. I am worried about future body damage and corrosion. Also worried about door locks failing and related safety issues.

- Sarasota, FL, USA

problem #3

May 172002


  • miles


My 2002 Oldsmobile Silhouette minivan, automatic sliding door closed on its own and crushed me. The door would not release. I was able to push the side button after about 20 sec. I was injured. I was blown off by the dealership. It has happened several times over the past year. I am now angry because it has been happening this week. Ironic that as I leave for physical therapy, the thing that damaged me is still malfunctioning.

- Troy, NY, USA

problem #2

Nov 242002


  • miles
Consumer stated that the sliding door remote would not work causing it to be hard for the consumer to enter or exit the vehicle. Dealer notified.

- Cherryhill, NJ, USA

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problem #1

Oct 102002


  • miles
Vehicle was parked without prior warning the passenger side door electrical door slide open and close intermittenley. And her arm got caught inside of the door.

- Wilckliffe, OH, USA

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