NHTSA — Visibility: Power Window Devices And Controls Problems


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
57,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Oldsmobile Silhouette windows / windshield problems

windows / windshield problem

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2002 Oldsmobile Silhouette Owner Comments

problem #2

May 012007

Silhouette 6-cyl

  • Automatic transmission
  • 39,000 miles


2002 Silhouette, 39000 miles. Front wheel bearings failed. Had repaired, within 50 miles after picking up from dealership, there was a grinding when turning right. Both heated seats didn't heat. Driver's side window operated extremely slow. Intake manifold gasket needed replacement!, $1000!, 39000 miles folks! air suspension did not operate crackled. Power doors did not open when something got in the way. Bruised shoulder because of this. Premature tire wear, replaced tires at 30,000 miles. All scheduled maintenance done. Stored in a garage more highway miles than city. How did GM want to help me? dealer did paperwork when purchasing, tried to push off a cheaper model on an elderly women, and changed the promised 5 year warranty to a 3 year warranty. Mother was just so happy she got the right vehicle to take home, she never noticed the change in the warranty. Tried to work with the dealer on repairs since there were only 39000 miles, and we got a 'gee, really sorry MA'am, I understood, but there wasn't anything we could do about it. Went to the GM service line, and did not get any help there either, but she had a real purdy first name! seemed to me these were all recurring premature known failures, yet GM did not care to stand behind their product! it was a shame they pushed the 5 year warranty so extensively when they had all these vehicles on their lots. People, we've been had. I grew up in Oldsmobile, but the more I read about GM - the more likely I am to buy Toyota! the good news is that I found a dealer (not close to home though) that was willing to at least repair the first set of wheel bearings for $100. Got that on my own, not through GM service help. I just hope they will be as nice for the next set of wheel bearings that need replacement and for the gasket that was just discovered. Still waiting to hear from GM on the other issues. (not as an immediate need as the wheel bearings) I'm not holding my breath.

- Oshkosh, WI, USA

problem #1

Jan 012002

Silhouette 6-cyl

  • Automatic transmission
  • 76,000 miles
1. no event, just failed. Windows, fuel sensor and A/C. 2. front window on 1995 olds Silhouette van, failed and was replaced. Both front windows have now failed. Consequences are we are unable to roll windows up in inclement weather. Window on front passenger side,2002 Silhouette van has failed, will roll down but not up., for from 1 hour to several hours.. motor will have to be replaced in all, dealer says. Consequences are we can't roll window up in inclement weather. 2. fuel sensor has failed, gas gauge does not work, stuck in construction zone when on trip and we showed full tank of gas but then alarm went off and showed empty. 10 miles from station. Very nerve wracking as we would have been stuck. Mechanic put a tester on it, although the alarm went off as he was doing this, the tank had 3/4 full..it also showed it had two times capacity of fuel in it. Mechanic was puzzled by it also.. said it was sensor and has to be replaced. The gauge shows full until it is empty then drops to empty and alarm sounds. Gauge goes to empty when it is shut off but then shows full when you start van. 3. motor was replaced on 1995 van by a dealer, then both windows failed. On 2002 van, we will have to replace window motor on drivers side. Bad part is getting snowed and rained on when window sticks and won't go up. And before we had A/C fixed we couldn't use windows for air. Have to replace fuel sensor on 2002. Ad dealer replace front ac compressor/condenser on 2002 van for front, back is still not working. Dealer says something is in rear of van that has to be fixed as it don't switch from hot to cold, stays on hot. And it is expensive.

- Reyno, AR, USA

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